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  1. Asked: December 3, 2024In: Payments

    Enable Automatic Billing Features for Spa, Salon, Gyn

    SalesPlay
    SalesPlay Champion
    Added an answer on December 3, 2024 at 4:39 pm

    Hello Michael, For your spa and gym facilities, you can utilize the Reservations/Bookings/Appointments feature to enable automatic billing for time-based services like appointments. Here’s how you can set it up: Add your spa or salon staff (e.g., therapists) under the "Other Staff" section. Use theRead more

    Hello Michael,

    For your spa and gym facilities, you can utilize the Reservations/Bookings/Appointments feature to enable automatic billing for time-based services like appointments.

    Here’s how you can set it up:

    1. Add your spa or salon staff (e.g., therapists) under the “Other Staff” section.
    2. Use the Appointments feature to manage and bill for time-based services automatically.

    You can find detailed guidance on setting this up in the following help article:
    Reservations/Bookings/Appointments – https://help.salesplaypos.com/help/reservations-bookings-appointments

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  2. Asked: April 16, 2024In: Hardware

    Is Sunmi or Imin POS devices' Dual Display work with SalesPlay?

    SalesPlay
    SalesPlay Champion
    Replied to answer on November 12, 2024 at 10:26 am

    It is working perfectly for Sunmi T2s POS device. We tested !

    It is working perfectly for Sunmi T2s POS device. We tested !

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  3. Asked: April 16, 2024In: Hardware

    Is Sunmi or Imin POS devices' Dual Display work with SalesPlay?

    SalesPlay
    SalesPlay Champion
    Replied to answer on November 12, 2024 at 10:25 am

    It’s fantastic to know that popular Sunmi models like D3 and T2s are also supported. This should be very helpful for others considering these devices. Thanks for sharing!

    It’s fantastic to know that popular Sunmi models like D3 and T2s are also supported.

    This should be very helpful for others considering these devices.

    Thanks for sharing!

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  4. Asked: April 16, 2024In: Hardware

    Is Sunmi or Imin POS devices' Dual Display work with SalesPlay?

    SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on November 12, 2024 at 9:59 am

    Dear Community, Yes, SalesPlay POS does support dual displays on compatible devices, including models from Sunmi and Imin. To ensure proper functionality, the dual display must be correctly set up within the SalesPlay POS settings. You can find detailed steps on configuring dual displays in SalesPlaRead more

    Dear Community,

    Yes, SalesPlay POS does support dual displays on compatible devices, including models from Sunmi and Imin.

    To ensure proper functionality, the dual display must be correctly set up within the SalesPlay POS settings.

    You can find detailed steps on configuring dual displays in SalesPlay’s Help Centre. Please visit this link for the complete setup instructions.

    Link – https://help.salesplaypos.com/help/how-to-setup-dual-display

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  5. Asked: April 16, 2024In: Hardware

    Is Sunmi or Imin POS devices' Dual Display work with SalesPlay?

    SalesPlay
    SalesPlay Champion
    Replied to answer on November 4, 2024 at 4:36 pm

    Hi , You can refer to below help link and set up - https://help.salesplaypos.com/help/how-to-setup-dual-display

    Hi ,

    You can refer to below help link and set up – https://help.salesplaypos.com/help/how-to-setup-dual-display

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  6. Asked: October 29, 2024In: Employee Management

    Preventing Cashiers Fraud with POS Systems

    SalesPlay
    SalesPlay Champion
    Added an answer on November 4, 2024 at 4:33 pm

    Hi, We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:   Blind Cash Up Feature: This feature prevents cashieRead more

    Hi,

    We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:

     

    Blind Cash Up Feature:

    This feature prevents cashiers from viewing the total expected cash in the drawer when closing the register. It can reduce the chances of cash manipulation. You can enable it in your settings here ( https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature ) .

     

    Deleted Receipts Report:

    SalesPlay provides a report for tracking deleted receipts, allowing you to identify any suspicious deletions made by cashiers. Regularly reviewing this report can highlight unusual activity. Learn more about it here ( https://help.salesplaypos.com/help/deleted-receipts-report ).

     

    Employee Access Control:

    You can manage and limit the permissions of each employee using SalesPlay POS, restricting access to only the functions they need. This feature is crucial for controlling sensitive areas of the POS system. Find out how to set it up here ( https://help.salesplaypos.com/help/how-to-manage-employee-pos-access-rights ).

     

    Avoiding Duplicate Receipts:

    The POS app also helps prevent fraudulent receipt duplication, ensuring that each transaction is only printed once unless reauthorization is given. Details on enabling this setting are available here ( https://help.salesplaypos.com/help/how-to-avoid-printing-duplication-receipts ).

     

    These features are designed with reliability and security in mind to give you greater control over your business operations. If you need assistance with setup or have more questions, feel free to reach out!

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  7. Asked: November 4, 2024In: Addon Apps

    How to Link SalesPlay Android POS App with Web POS Version

    SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on November 4, 2024 at 4:25 pm

    Hi! Yes, If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below: Step 1: Set Up in the Back Office Log In – Open SalesPlay POS Back Office and login to your account. Go to Settings – From the main menu, select SettiRead more

    Hi! Yes,

    If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below:

    Step 1: Set Up in the Back Office

    1. Log In – Open SalesPlay POS Back Office and login to your account.
    2. Go to Settings – From the main menu, select Settings.
    3. Select POS Devices – Click on POS Devices to manage your terminals.
    4. Add New POS – Click Add POS to create a new terminal.
    5. Name the POS – Enter a name for the new POS and select the shop where it will be used.
    6. Save – Click Save to complete the setup.

    Step 2: Connect Your Android POS App

    1. Go to the Web POS Sign-In page ( https://webpos.salesplaypos.com/sign_in )
    2. Enter your username and password.
    3. Click ” Continue ” button
    4. Select the Shop – Choose the same shop you selected in the Back Office.
    5. Choose the Terminal – Select the terminal name you created in Step 1.
    6. Click the ” Continue ” button and “Login” button
    7. Wait till the interface loads 100%

    Help Link – https://help.salesplaypos.com/help/web-pos-and-android-pos-app-on-same-account

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  8. Asked: October 18, 2024In: General Technical Issues

    Can SalesPlay POS Handle over 10,000 Products for Grocery Store?

    SalesPlay
    SalesPlay Champion
    Added an answer on October 18, 2024 at 11:38 am

    Hi Aanya, SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use. For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal. Since you have 10,000 products, we recRead more

    Hi Aanya,

    SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use.

    For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal.

    Since you have 10,000 products, we recommend a device with at least 8GB of RAM. Anything lower may slow down your system.

    Here are the recommended specifications for your POS Hardware:

    • Memory/RAM: 8GB or higher
    • Internal storage: 16GB or higher
    • Available storage: At least 2GB
    • Operating system: Android 12 or higher
    • 3rd party services: Need Google Play Services
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  9. Asked: October 3, 2024In: Products

    Multiple UOM

    SalesPlay
    SalesPlay Champion
    Added an answer on October 8, 2024 at 3:21 pm

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items. https://help.salesplaypos.com/help/how-to-create-a-composite-product   This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items). The MulRead more

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items.

    https://help.salesplaypos.com/help/how-to-create-a-composite-product

     

    This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items).

    The Multiple Units of Measure feature lets you define the relationship between the two, making it easy to track and sell your products in the way that suits your business best.

    https://help.salesplaypos.com/help/how-to-use-multiple-units-of-measure-for-a-single-product

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  10. Asked: October 3, 2024In: Sales

    How can orders start from 1 every day

    SalesPlay
    SalesPlay Champion
    Added an answer on October 8, 2024 at 3:15 pm

    To make orders start from 1 every day, you can use the "Reset KOT Number Sequence" feature in SalesPlay POS. This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day. You can set the system to automatically reset the numbers daily, ensuring that everyRead more

    To make orders start from 1 every day, you can use the “Reset KOT Number Sequence” feature in SalesPlay POS.

    This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day.

    You can set the system to automatically reset the numbers daily, ensuring that every new day begins with the first order as KOT number 1.

    Help Steps – https://help.salesplaypos.com/help/reset-kot-number-sequence

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