Use Your SalesPlay Backoffice Credentials or Forum User Credentials to Login.
Use Your SalesPlay Backoffice Credentials or Forum User Credentials to Login.
Please Check your email
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
how to setup queue
The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently. It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers knoRead more
The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently.
It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers know when it’s their turn, helping to streamline operations and reduce wait times.
It’s especially useful in busy environments like restaurants, clinics, or banks where managing customer flow is crucial.
Help Steps – https://help.salesplaypos.com/help/how-to-set-up-queue-management
See lessBest Approach to Set Pizza Sizes in the POS System
Hello, I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through differentRead more
Hello,
I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through different categories.
On the other hand, using Subcategories would require extra steps—first selecting Pizza and then selecting the size, which could slow down the process. You can still use Subcategories for different pizza types like Pan Pizza, Thin Crust, or Hand Tossed to keep everything organized.
Hope this helps!
How to create Variants – More https://help.salesplaypos.com/help/how-to-use-variants-of-products
See lessRemoving the comment
You can disable the receipt comment feature through the Back Office in the "Design Receipt" section. Here's how: Steps to Disable the Feature: Log in to the Back Office Webportal. Select Settings from the main menu. Go to Design Receipt. Click the More button next to "Design Receipt." Turn OFF the SRead more
You can disable the receipt comment feature through the Back Office in the “Design Receipt” section. Here’s how:
Steps to Disable the Feature:
This will stop the comment option from appearing every time you process a sale.
More – https://help.salesplaypos.com/help/add-comment-notes-or-messages-to-receipts
See lessAppointment Function
Yes, the Appointments function is available in the SalesPlay POS system. It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries. For more details, you can visit our Help Centre for a step-by-step guide on how tRead more
Yes, the Appointments function is available in the SalesPlay POS system.
It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries.
For more details, you can visit our Help Centre for a step-by-step guide on how to set up and use the feature.
Read More – https://help.salesplaypos.com/help/reservations-bookings-appointments
See lessI need my POS with 4 decimals
YES, You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected]. (However, if you're using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line dRead more
YES,
You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected].
(However, if you’re using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line due to the small paper size.)
See lessI want to know that this system can use in clinics?
Hi Nathen Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc. The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managRead more
Hi Nathen
Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc.
The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managing the stock.
Regarding your question about loyalty points, the “Loyalty Feature” in SalesPlay POS allows you to add customers and their phone numbers to the system, enabling them to collect points during their visits and redeem them once they reach a target.
You can find more details in the help link https://help.salesplaypos.com/help/how-to-setup-customer-loyalty-program here –
See lessTwo-KOTs from Kitchen Printer
Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more
How to Join SalesPlay Distributor or Affiliate Program ?
Hello! As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program. There are no strict rules regarding industry experience for these programs. Visit the SalesPlay POS Website, head to the Distributor Referral Program or AffilRead more
Hello!
As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program.
There are no strict rules regarding industry experience for these programs.
Visit the SalesPlay POS Website, head to the Distributor Referral Program or Affiliate Program pages and register.
https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
See lesshttps://help.salesplaypos.com/help/affiliate-program
How i reset KOT or BOT Numbers?
Hello! Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps: How to reset the KOT number sequence • POS App main menu • Select “ Manage Sale ” • Click “Cash ManagementRead more
Hello!
Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps:
How to reset the KOT number sequence
• POS App main menu
• Select “ Manage Sale ”
• Click “Cash Management”
• Select “Shift End’
• Tick On the “Reset KOT number sequence” option
• Click “Run Shift End Process”
• Click “Complete”
( Once you complete, the KOT number will reset at the beginning of the next shift.)
Special Note :
To run this process, you need to activate the “Shift” function from the BackOffice.
Help Article – https://help.salesplaypos.com/help/reset-kot-number-sequence
See lessCan i use Gift Vouchers in the POS System ?
Yes, SalesPlay POS supports the use of gift vouchers, making it easy to manage and redeem them in your mini market chain. You can create and issue gift vouchers that customers can use as gifts. These vouchers can be redeemed at any of your supermarkets, providing flexibility and convenience for bothRead more
Yes, SalesPlay POS supports the use of gift vouchers, making it easy to manage and redeem them in your mini market chain.
You can create and issue gift vouchers that customers can use as gifts. These vouchers can be redeemed at any of your supermarkets, providing flexibility and convenience for both your customers and your staff.
For detailed instructions on how to configure and manage gift vouchers, please refer to our Voucher Feature Help Guide.
This guide will walk you through the process of creating, issuing, and redeeming vouchers.
See less