Please Check your email
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Use Your SalesPlay Backoffice Credentials or Forum User Credentials to Login.
Please Check your email
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
How to Link SalesPlay Android POS App with Web POS Version
Hi! Yes, If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below: Step 1: Set Up in the Back Office Log In – Open SalesPlay POS Back Office and login to your account. Go to Settings – From the main menu, select SettiRead more
Hi! Yes,
If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below:
Step 1: Set Up in the Back Office
Step 2: Connect Your Android POS App
Help Link – https://help.salesplaypos.com/help/web-pos-and-android-pos-app-on-same-account
See lessCan SalesPlay POS Handle over 10,000 Products for Grocery Store?
Hi Aanya, SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use. For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal. Since you have 10,000 products, we recRead more
Hi Aanya,
SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use.
For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal.
Since you have 10,000 products, we recommend a device with at least 8GB of RAM. Anything lower may slow down your system.
Here are the recommended specifications for your POS Hardware:
- Memory/RAM: 8GB or higher
- Internal storage: 16GB or higher
- Available storage: At least 2GB
- Operating system: Android 12 or higher
- 3rd party services: Need Google Play Services
See lessMultiple UOM
Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items. https://help.salesplaypos.com/help/how-to-create-a-composite-product This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items). The MulRead more
Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items.
https://help.salesplaypos.com/help/how-to-create-a-composite-product
This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items).
The Multiple Units of Measure feature lets you define the relationship between the two, making it easy to track and sell your products in the way that suits your business best.
https://help.salesplaypos.com/help/how-to-use-multiple-units-of-measure-for-a-single-product
See lessHow can orders start from 1 every day
To make orders start from 1 every day, you can use the "Reset KOT Number Sequence" feature in SalesPlay POS. This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day. You can set the system to automatically reset the numbers daily, ensuring that everyRead more
how to setup queue
The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently. It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers knoRead more
The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently.
It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers know when it’s their turn, helping to streamline operations and reduce wait times.
It’s especially useful in busy environments like restaurants, clinics, or banks where managing customer flow is crucial.
Help Steps – https://help.salesplaypos.com/help/how-to-set-up-queue-management
See lessBest Approach to Set Pizza Sizes in the POS System
Hello, I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through differentRead more
Hello,
I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through different categories.
On the other hand, using Subcategories would require extra steps—first selecting Pizza and then selecting the size, which could slow down the process. You can still use Subcategories for different pizza types like Pan Pizza, Thin Crust, or Hand Tossed to keep everything organized.
Hope this helps!
How to create Variants – More https://help.salesplaypos.com/help/how-to-use-variants-of-products
See lessRemoving the comment
You can disable the receipt comment feature through the Back Office in the "Design Receipt" section. Here's how: Steps to Disable the Feature: Log in to the Back Office Webportal. Select Settings from the main menu. Go to Design Receipt. Click the More button next to "Design Receipt." Turn OFF the SRead more
You can disable the receipt comment feature through the Back Office in the “Design Receipt” section. Here’s how:
Steps to Disable the Feature:
This will stop the comment option from appearing every time you process a sale.
More – https://help.salesplaypos.com/help/add-comment-notes-or-messages-to-receipts
See lessAppointment Function
Yes, the Appointments function is available in the SalesPlay POS system. It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries. For more details, you can visit our Help Centre for a step-by-step guide on how tRead more
Yes, the Appointments function is available in the SalesPlay POS system.
It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries.
For more details, you can visit our Help Centre for a step-by-step guide on how to set up and use the feature.
Read More – https://help.salesplaypos.com/help/reservations-bookings-appointments
See lessI need my POS with 4 decimals
YES, You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected]. (However, if you're using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line dRead more
YES,
You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected].
(However, if you’re using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line due to the small paper size.)
See lessI want to know that this system can use in clinics?
Hi Nathen Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc. The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managRead more
Hi Nathen
Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc.
The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managing the stock.
Regarding your question about loyalty points, the “Loyalty Feature” in SalesPlay POS allows you to add customers and their phone numbers to the system, enabling them to collect points during their visits and redeem them once they reach a target.
You can find more details in the help link https://help.salesplaypos.com/help/how-to-setup-customer-loyalty-program here –  Â
See less