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How do i withdraw my distributor funds?
Hi Andrew, To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to "More," then "My Account." Look for the "Minimum Fund Transfer Limit" and set it to your desired amount. Once your earnings reach this limit, SalesPlay will automatically transfer the funds to yourRead more
Hi Andrew,
To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to “More,” then “My Account.” Look for the “Minimum Fund Transfer Limit” and set it to your desired amount.
Once your earnings reach this limit, SalesPlay will automatically transfer the funds to your account. Payments are made monthly and should be completed before the 15th of the following month.
For example, if you set the limit to $100 and earn $150 in July, you’ll receive your funds by August 15th. If you don’t get your payment, contact the SalesPlay support team for help.
Help Article – https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
See lessHow to Set Default Payment Method as Card Payments Instead of Cash?
Hi Rus You can do this in SalesPlay POS System. After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type 1. Log in to Back Office 2. Select “Settings” from main menuRead more
Hi Rus
You can do this in SalesPlay POS System.
After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type
1. Log in to Back Office
2. Select “Settings” from main menu
3. Go to the “Payment Types”
4. Click 3-dot button near “ Add Payment Type”
5. Click “Change Order”
6. Click the burger mark and DRAG and Drop the payment type.
This option allows users to select mostly using Payment Types. Other payment types can be viewed after clicking the drop-down arrow.
Ex: CARD, CREDIT, CASH
Firstly select Payment Type will be the default Payment Type
More Help – https://help.salesplaypos.com/help/how-to-change-the-payment-type-order
See lessDoes SalesPlay POS Support Automatic Quantity Adjustment Based on Customer's Total Spend?
Yes, this business case can be catered via the "Adjust Quantity Based on Price" feature. How to activate Adjust Quantity Based on Price 1. Login to POS Back Office Webportal 2. Select “ Settings ” from main menu 3. Go to the “ Software Setup” 4. Tick ON “Adjust quantity based on price” button 5. CliRead more
Yes, this business case can be catered via the “Adjust Quantity Based on Price” feature.
How to activate Adjust Quantity Based on Price
1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Software Setup”
4. Tick ON “Adjust quantity based on price” button
5. Click “ Update”
How to perform the Adjust Quantity Based on Price option in the POS App
1. POS App main menu
2. Select “ New Sale ”
3. Select an item and click
4. Click again the item at the ITEM CART area.
5. Go to the “Line Total” area and click
6. Enter the value the customer willing to pay for the products
7. Quantity will be adjusted automatically
8. Click “Add” button
9. Now click CHARGE and proceed
Help Article – https://help.salesplaypos.com/help/how-to-adjust-quantity-based-on-the-price
See lessIs Sunmi or Imin POS devices' Dual Display work with SalesPlay?
Hi Michael, Kindly follow the below steps. https://help.salesplaypos.com/help/how-to-setup-dual-display
Hi Michael,
See lessKindly follow the below steps.
https://help.salesplaypos.com/help/how-to-setup-dual-display
Automatic Stock Calculation for Recipe Management ?
Hello Ibrahim, This is a very good question. The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and " Without the Production Function.” With Production Function When using the "Production Function," businesses can add finished goods stock to thRead more
Hello Ibrahim,
This is a very good question.
The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and ” Without the Production Function.”
With Production Function
When using the “Production Function,” businesses can add finished goods stock to the system separately. This function allows for the finished goods to be added as stock independently. When the production function is executed, the stock of finished goods increases, and the corresponding raw materials or ingredients are reduced at that time. This means the ingredient stocks are only adjusted during the production process, not at the point of sale.
Without Production Function
Operating without the “Production Function” means businesses cannot separately add stock for finished goods. Instead, when a finished good is sold, the system directly reduces the stock of the raw materials or ingredients used in the final product. In this method, the ingredient stocks are adjusted at the moment of sale, not during a separate production step.
Read More – https://help.salesplaypos.com/help/recipe-management:-managing-your-ingredients-and-raw-materials
See lessHow to print receipt and order at same time ?
Hi Bill, This can be done. "Printing Receipts and KOTs from the Same Printer" option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously. Steps POS App Configuration Copy URL Access the POS App'sRead more
Hi Bill, This can be done.
“Printing Receipts and KOTs from the Same Printer” option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously.
Steps
POS App Configuration
Copy URL
Access the POS App’s main menu.
Navigate to “Settings.”
Click on “Printers.”
Add a new printer by clicking the “Add” button.
Enter the printer’s name and other relevant details.
Enable the “Print receipts and bills” option.
Enable the “Print KOT / BOT” option.
Enable the relevant “Printer Groups”
Save your settings.
(If you already set up the page for normal receipts, do edit the existing printer setup page. Turn on the “Print receipts and bills” option first. Then enable the “Print KOT / BOT” option. After that enable “Printer Groups” options, and save your changes. )
For further details check – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing
See lessI want to enlarge the KOT numbe
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Tick On “Styled KOT”
6. Click SAVE
Navigate to the provided link: How to Set Up Styled KOT.
By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.
See lessSolution for Blind cash up feature ?
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:
(Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)
For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature
See lessMy receipt's bottom edge cuts during printing, any solution?
Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more
Hi Farsi.
There is an option to adjust the extra space. Follow below steps or the help article link here.
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Select printer type as “ Advanced settings”
6. Select a measurement from the Extra Space for Receipt Edge dropdown
7. Click SAVE
Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings
See lessIs Cash rounding available for Bahrain
Hello Zahra, As a reply to your question. Yes. Bahrain's use of 3 decimals, we've introduced a new cash rounding option called "Manual Rounding." This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal pRead more
Hello Zahra,
As a reply to your question. Yes.
Bahrain’s use of 3 decimals, we’ve introduced a new cash rounding option called “Manual Rounding.” This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal precision standards of countries like Bahrain.
For more assistance on setting up Manual Cash Rounding, please visit our Help Link: https://help.salesplaypos.com/help/how-to-set-up-manual-cash-rounding
See less