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Two-KOTs from Kitchen Printer
Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more
How to Join SalesPlay Distributor or Affiliate Program ?
Hello! As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program. There are no strict rules regarding industry experience for these programs. Visit the SalesPlay POS Website, head to the Distributor Referral Program or AffilRead more
Hello!
As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program.
There are no strict rules regarding industry experience for these programs.
Visit the SalesPlay POS Website, head to the Distributor Referral Program or Affiliate Program pages and register.
https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
See lesshttps://help.salesplaypos.com/help/affiliate-program
How i reset KOT or BOT Numbers?
Hello! Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps: How to reset the KOT number sequence • POS App main menu • Select “ Manage Sale ” • Click “Cash ManagementRead more
Hello!
Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps:
How to reset the KOT number sequence
• POS App main menu
• Select “ Manage Sale ”
• Click “Cash Management”
• Select “Shift End’
• Tick On the “Reset KOT number sequence” option
• Click “Run Shift End Process”
• Click “Complete”
( Once you complete, the KOT number will reset at the beginning of the next shift.)
Special Note :
To run this process, you need to activate the “Shift” function from the BackOffice.
Help Article – https://help.salesplaypos.com/help/reset-kot-number-sequence
See lessCan i use Gift Vouchers in the POS System ?
Yes, SalesPlay POS supports the use of gift vouchers, making it easy to manage and redeem them in your mini market chain. You can create and issue gift vouchers that customers can use as gifts. These vouchers can be redeemed at any of your supermarkets, providing flexibility and convenience for bothRead more
Yes, SalesPlay POS supports the use of gift vouchers, making it easy to manage and redeem them in your mini market chain.
You can create and issue gift vouchers that customers can use as gifts. These vouchers can be redeemed at any of your supermarkets, providing flexibility and convenience for both your customers and your staff.
For detailed instructions on how to configure and manage gift vouchers, please refer to our Voucher Feature Help Guide.
This guide will walk you through the process of creating, issuing, and redeeming vouchers.
See lessHow do i withdraw my distributor funds?
Hi Andrew, To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to "More," then "My Account." Look for the "Minimum Fund Transfer Limit" and set it to your desired amount. Once your earnings reach this limit, SalesPlay will automatically transfer the funds to yourRead more
Hi Andrew,
To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to “More,” then “My Account.” Look for the “Minimum Fund Transfer Limit” and set it to your desired amount.
Once your earnings reach this limit, SalesPlay will automatically transfer the funds to your account. Payments are made monthly and should be completed before the 15th of the following month.
For example, if you set the limit to $100 and earn $150 in July, you’ll receive your funds by August 15th. If you don’t get your payment, contact the SalesPlay support team for help.
Help Article – https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
See lessHow to Set Default Payment Method as Card Payments Instead of Cash?
Hi Rus You can do this in SalesPlay POS System. After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type 1. Log in to Back Office 2. Select “Settings” from main menuRead more
Hi Rus
You can do this in SalesPlay POS System.
After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type
1. Log in to Back Office
2. Select “Settings” from main menu
3. Go to the “Payment Types”
4. Click 3-dot button near “ Add Payment Type”
5. Click “Change Order”
6. Click the burger mark and DRAG and Drop the payment type.
This option allows users to select mostly using Payment Types. Other payment types can be viewed after clicking the drop-down arrow.
Ex: CARD, CREDIT, CASH
Firstly select Payment Type will be the default Payment Type
More Help – https://help.salesplaypos.com/help/how-to-change-the-payment-type-order
See lessDoes SalesPlay POS Support Automatic Quantity Adjustment Based on Customer's Total Spend?
Yes, this business case can be catered via the "Adjust Quantity Based on Price" feature. How to activate Adjust Quantity Based on Price 1. Login to POS Back Office Webportal 2. Select “ Settings ” from main menu 3. Go to the “ Software Setup” 4. Tick ON “Adjust quantity based on price” button 5. CliRead more
Yes, this business case can be catered via the “Adjust Quantity Based on Price” feature.
How to activate Adjust Quantity Based on Price
1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Software Setup”
4. Tick ON “Adjust quantity based on price” button
5. Click “ Update”
How to perform the Adjust Quantity Based on Price option in the POS App
1. POS App main menu
2. Select “ New Sale ”
3. Select an item and click
4. Click again the item at the ITEM CART area.
5. Go to the “Line Total” area and click
6. Enter the value the customer willing to pay for the products
7. Quantity will be adjusted automatically
8. Click “Add” button
9. Now click CHARGE and proceed
Help Article – https://help.salesplaypos.com/help/how-to-adjust-quantity-based-on-the-price
See lessIs Sunmi or Imin POS devices' Dual Display work with SalesPlay?
Hi Michael, Kindly follow the below steps. https://help.salesplaypos.com/help/how-to-setup-dual-display
Hi Michael,
See lessKindly follow the below steps.
https://help.salesplaypos.com/help/how-to-setup-dual-display
Automatic Stock Calculation for Recipe Management ?
Hello Ibrahim, This is a very good question. The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and " Without the Production Function.” With Production Function When using the "Production Function," businesses can add finished goods stock to thRead more
Hello Ibrahim,
This is a very good question.
The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and ” Without the Production Function.”
With Production Function
When using the “Production Function,” businesses can add finished goods stock to the system separately. This function allows for the finished goods to be added as stock independently. When the production function is executed, the stock of finished goods increases, and the corresponding raw materials or ingredients are reduced at that time. This means the ingredient stocks are only adjusted during the production process, not at the point of sale.
Without Production Function
Operating without the “Production Function” means businesses cannot separately add stock for finished goods. Instead, when a finished good is sold, the system directly reduces the stock of the raw materials or ingredients used in the final product. In this method, the ingredient stocks are adjusted at the moment of sale, not during a separate production step.
Read More – https://help.salesplaypos.com/help/recipe-management:-managing-your-ingredients-and-raw-materials
See lessHow to print receipt and order at same time ?
Hi Bill, This can be done. "Printing Receipts and KOTs from the Same Printer" option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously. Steps POS App Configuration Copy URL Access the POS App'sRead more
Hi Bill, This can be done.
“Printing Receipts and KOTs from the Same Printer” option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously.
Steps
POS App Configuration
Copy URL
Access the POS App’s main menu.
Navigate to “Settings.”
Click on “Printers.”
Add a new printer by clicking the “Add” button.
Enter the printer’s name and other relevant details.
Enable the “Print receipts and bills” option.
Enable the “Print KOT / BOT” option.
Enable the relevant “Printer Groups”
Save your settings.
(If you already set up the page for normal receipts, do edit the existing printer setup page. Turn on the “Print receipts and bills” option first. Then enable the “Print KOT / BOT” option. After that enable “Printer Groups” options, and save your changes. )
For further details check – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing
See less