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I want to enlarge the KOT numbe
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Tick On “Styled KOT”
6. Click SAVE
Navigate to the provided link: How to Set Up Styled KOT.
By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.
See lessSolution for Blind cash up feature ?
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:
(Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)
For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature
See lessMy receipt's bottom edge cuts during printing, any solution?
Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more
Hi Farsi.
There is an option to adjust the extra space. Follow below steps or the help article link here.
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Select printer type as “ Advanced settings”
6. Select a measurement from the Extra Space for Receipt Edge dropdown
7. Click SAVE
Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings
See lessIs Cash rounding available for Bahrain
Hello Zahra, As a reply to your question. Yes. Bahrain's use of 3 decimals, we've introduced a new cash rounding option called "Manual Rounding." This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal pRead more
Hello Zahra,
As a reply to your question. Yes.
Bahrain’s use of 3 decimals, we’ve introduced a new cash rounding option called “Manual Rounding.” This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal precision standards of countries like Bahrain.
For more assistance on setting up Manual Cash Rounding, please visit our Help Link: https://help.salesplaypos.com/help/how-to-set-up-manual-cash-rounding
See lessEpson TM-T20iii Printer issue ?
Hello Matha, Apologies for the inconvenience caused by the printer issue you encountered. If you've uploaded a logo, please remove it and upload it again. It appears that the problem is related to the logo. So, kindly remove the logo from the back office and try again. This should resolve your issueRead more
Hello Matha,
Apologies for the inconvenience caused by the printer issue you encountered. If you’ve uploaded a logo, please remove it and upload it again. It appears that the problem is related to the logo.
So, kindly remove the logo from the back office and try again.
This should resolve your issue.
See lessPOS device keyboard not popping up?
Here are a few solutions to try to fix the keyboard issue. Test each one-by-one and see if the keyboard appears: 1. Restart Your Device: Sometimes, simply restarting your device can resolve software glitches or conflicts caused by recent updates. Restarting clears temporary data and resets various sRead more
Here are a few solutions to try to fix the keyboard issue. Test each one-by-one and see if the keyboard appears:
1. Restart Your Device: Sometimes, simply restarting your device can resolve software glitches or conflicts caused by recent updates. Restarting clears temporary data and resets various system processes, which may help restore the functionality of the keyboard
2. Check for System Updates: Make sure your device’s operating system is up to date. Sometimes, system updates include fixes for compatibility issues with apps.
Reinstall the App: If clearing the cache and data doesn’t resolve the issue, try uninstalling the keyboard app and then reinstalling it from the Google Play Store. This can help ensure that you have the latest version of the app installed without any potential installation errors
3. Clear Keyboard App Cache and Data: Go to Settings > Apps > [Keyboard App] > Storage, then tap on “Clear Cache” and “Clear Data.” This action will reset the app to its default settings and may fix any issues caused by corrupted data.
4. Use a Third-Party Keyboard: As a temporary solution, you can download and use a third-party keyboard app from the Google Play Store until the issue with the default keyboard is resolved
See less