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Faris
FarisChampion
Asked: August 10, 2026In:

Hello I’m currently using the SalesPlay Free Plan, and I can no longer access my older sales reports. I understand that older reports require the new Historical Reports Subscription. Could someone please explain why this new subscription was introduced and why access ...

  1. SalesPlay
    SalesPlay Champion

    Hi, The Historical Reports Subscription was introduced to provide longer access to older SalesPlay reports. Storing and securing large amounts of sales data requires ongoing server and maintenance costs. This update helps us manage these costs and continue improving SalesPlay. Free Plan includes 31Read more

    Hi,

    The Historical Reports Subscription was introduced to provide longer access to older SalesPlay reports.

    Storing and securing large amounts of sales data requires ongoing server and maintenance costs. This update helps us manage these costs and continue improving SalesPlay.

    Free Plan includes 31 days of reports, while existing paid plans include up to 6 months.

    Thank you for your understanding and continued support. More details here – https://help.salesplay.com/help/historical-reports-subscription/

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Faris
FarisChampion
Asked: August 10, 2026In:

Has anyone connected Paydibs with SalesPlay POS in Malaysia? Does the Paydibs integration work properly for online and retail payments, or have you experienced any issues?

  1. SalesPlay
    SalesPlay Champion

    Yes, Paydibs can be integrated with SalesPlay POS for retail payments in Malaysia. Paydibs supports multiple payment methods, including: DuitNow Touch 'n Go eWallet MCash Boost MAE ShopeePay GrabPay AhaPay The payment methods available may depend on your Paydibs merchant account, payment terminal, aRead more

    Yes, Paydibs can be integrated with SalesPlay POS for retail payments in Malaysia.

    Paydibs supports multiple payment methods, including:

    1. DuitNow
    2. Touch ‘n Go eWallet
    3. MCash
    4. Boost
    5. MAE
    6. ShopeePay
    7. GrabPay
    8. AhaPay

    The payment methods available may depend on your Paydibs merchant account, payment terminal, and configuration.

    Integration and setup help – https://help.salesplay.com/help/paydibs-payment-gateway-with-salesplay-pos/

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Faris
FarisChampion
Asked: April 9, 2025In:

Hi boss, I’m running a restaurant, and at the same place also selling some bakery items like cupcakes, cakes, and bread. Right now I just put them under few category, but got any easier or more practical way to manage all this ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi Faris 👋 Yes, there’s definitely a more practical way to manage this – you can use the "Customize Sale Screen" feature for your setup. For example, you can create two separate customized sale screens – one for "Bakery" and another for "Restaurant". This way, you can easily organize and access itemRead more

    Hi Faris 👋

    Yes, there’s definitely a more practical way to manage this – you can use the “Customize Sale Screen” feature for your setup.

    For example, you can create two separate customized sale screens – one for “Bakery” and another for “Restaurant”. This way, you can easily organize and access items based on your business areas.

    Also, for your restaurant section, you might want to create pages like “Breakfast”, “Lunch”, and “Dinner”. Each of these pages can hold up to 20 fast-moving items, so it’s super easy for your staff to select and bill quickly during busy hours.

    You can even add the same fast-selling items to multiple pages if needed – for example, if cupcakes are popular in both Bakery and Restaurant, just add them to both screens.

    Once you start using this feature, you’ll really see how much smoother and faster your sales process becomes! 😊

    Here is the help link – https://help.salesplaypos.com/help/customize-sale-screen

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