Sign Up


Have an account? Sign In Now

Sign In Sign In

Use Your SalesPlay Backoffice Credentials or Forum User Credentials to Login.


Forgot Password?

Don't have account, Sign Up Here

Forgot Password Forgot Password

Please Check your email

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.


Have an account? Sign In Now
Sorry, you do not have the minimum points. Please answer some questions to get points (The minimum point is = 5).

Sorry, you do not have permission to add post.


Forgot Password?

Need An Account, Sign Up Here

Please briefly explain why you feel this question should be reported.

Please briefly explain why you feel this answer should be reported.

Please briefly explain why you feel this user should be reported.

Sign InSign Up

SalesPlay POS Community

SalesPlay POS Community Logo SalesPlay POS Community Logo

SalesPlay POS Community Navigation

  • QUESTIONS
  • PARTNER
    • White-Labled
    • Distributor
    • Affiliate
  • BLOG
  • CONTACT US
Search
Ask A Question

Mobile menu

Close
Ask A Question
  • QUESTIONS
  • PARTNER
    • White-Labled
    • Distributor
    • Affiliate
  • BLOG
  • CONTACT US
Home/Home/Page 17
  • Recent Questions
  • Most Answered
  • Bump Question
  • Answers
  • Most Visited
  • Most Voted
  • No Answers

SalesPlay POS Community Latest Questions

Aanya
Aanya
Asked: August 6, 2025In: Reports

How to Generate Sales Reports for Specific Hours

  1. SalesPlay
    SalesPlay Champion
    Added an answer on September 19, 2025 at 2:55 pm

    Hi Aanya Yes, you can generate a report for a specific time range such as 4 PM to 2 AM directly from the Back Office web portal. Please follow these steps: Log in to the Back Office web portal. Go to the Reports section in the main menu. Select either Sales Summary or Receipts Reports. Click the cloRead more

    Hi Aanya

    Yes, you can generate a report for a specific time range such as 4 PM to 2 AM directly from the Back Office web portal. Please follow these steps:

    1. Log in to the Back Office web portal.

    2. Go to the Reports section in the main menu.

    3. Select either Sales Summary or Receipts Reports.

    4. Click the clock icon next to “All Day.”

    5. Choose “Custom Period.”

    6. Set your desired start and end times (e.g., 4 PM to 2 AM).

    7. Run the report to view your results.

    This will give you a detailed sales report for your specific business hours.

    See less
    • Share
      Share
      • Share on Facebook
      • Share on Twitter
      • Share on LinkedIn
      • Share on WhatsApp
  • 1
  • 1
  • 0
Tani
Tani
Asked: May 13, 2024In: Sales

Setting Up Sequential Invoice Numbering Starting from 001

How can I initiate the receipt numbering to begin with 001? My aim is to start from 001 for the first invoice every day.  

  1. Bruce
    Bruce Contributor
    Added an answer on November 18, 2024 at 12:44 pm

    Hi Tani, For your clarification, the receipt numbering system in SalesPlay POS follows a specific format, as shown in the example receipt below: Receipt Number: #1-2411181 (printed on 18th November 2024). Breaking down the receipt number: #1: Indicates the POS device that processed the sale (in thisRead more

    Hi Tani,

    For your clarification, the receipt numbering system in SalesPlay POS follows a specific format, as shown in the example receipt below:

    Receipt Number: #1-2411181 (printed on 18th November 2024).

    Breaking down the receipt number:

    #1: Indicates the POS device that processed the sale (in this case, POS device #1).
    24: Represents the year (2024).
    11: Represents the month (November).
    18: Represents the date (18th).
    1: Represents the sequence number of the sale for that day (this is the first sale of the day in POS device #1).

    To address your request, the sequence number will reset every day based on the date and POS device. So, on each new day, the numbering starts fresh, and the first sale for the day will always be numbered as 01 for that device.

    I hope this helps! Let me know if you have any further questions.

    Sample Receipt

    See less
    • Share
      Share
      • Share on Facebook
      • Share on Twitter
      • Share on LinkedIn
      • Share on WhatsApp
  • 2
  • 166
  • 0
Anderson
AndersonBeginner
Asked: October 21, 2024In: General questions

Hi, how i can open the cash drawer with out print receipt?

Hi, how i can open the cash drawer with out print receipt?

  1. Bruce
    Bruce Contributor
    Added an answer on November 18, 2024 at 11:41 am

    Hi Daniel, You can open the cash drawer manually without printing a receipt by following these steps: Activate Shift Management: Log in to the Back Office web portal. Go to the FEATURE section and enable the Shift Management function. Steps to Open the Drawer: Open the POS App and navigate to the maRead more

    Hi Daniel,

    You can open the cash drawer manually without printing a receipt by following these steps:

    1. Activate Shift Management:
      • Log in to the Back Office web portal.
      • Go to the FEATURE section and enable the Shift Management function.
    2. Steps to Open the Drawer:
      • Open the POS App and navigate to the main menu.
      • Select New Sale.
      • Tap the 3-dot button in the top-right corner of the screen.
      • Select Open Drawer from the menu.

    This will open the cash drawer for you without requiring a receipt print. If you need further assistance, feel free to reach out to us anytime!

    See less
    • Share
      Share
      • Share on Facebook
      • Share on Twitter
      • Share on LinkedIn
      • Share on WhatsApp
  • 1
  • 197
  • 0
Woven Labels UAE
Woven Labels UAEBeginner
Asked: May 9, 2025In: Sales

Hey Any One There?

I need to ask how to create a group.

  1. SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on May 21, 2025 at 4:53 pm

    Hi, You mean KOT Groups ? Here are the steps to setup KOT Group - https://help.salesplaypos.com/help/how-to-setup-kot-printers

    Hi,

    You mean KOT Groups ?

    Here are the steps to setup KOT Group – https://help.salesplaypos.com/help/how-to-setup-kot-printers

    See less
    • Share
      Share
      • Share on Facebook
      • Share on Twitter
      • Share on LinkedIn
      • Share on WhatsApp
  • 1
  • 69
  • 0

Sidebar

Ask A Question

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
asked-question
question

  • Popular
  • Answers
    • On: April 16, 2024
    • Answers: 5

    Is Sunmi or Imin POS devices' Dual Display work with ...

    • On: April 17, 2024
    • Answers: 3

    Is Cash rounding available for Bahrain

    • On: April 10, 2024
    • Answers: 4

    How to handle get one free promotions ?

    • On: April 16, 2024
    • Answers: 3

    My receipt's bottom edge cuts during printing, any solution?

    • On: November 8, 2024
    • Answers: 4

    Can you change the backoffice login email?

    • On: April 16, 2024
    • Answers: 2

    I want to enlarge the KOT numbe

    • On: March 11, 2025
    • Answers: 4

    How can I resolve payment gateway errors in POS software?

    • On: April 30, 2024
    • Answers: 3

    Bulk upload failed

    • On: April 17, 2024
    • Answers: 3

    POS device keyboard not popping up?

    • On: February 12, 2025
    • Answers: 3

    Cant scan to sales screen scince update 1.6.8

  • SalesPlay
    SalesPlay added an answer Yes, this feature is available in SalesPlay POS. You can… March 10, 2026 at 3:05 pm
  • SalesPlay
    SalesPlay added an answer Hi, There can be several reasons for these issues. The… March 10, 2026 at 2:19 pm
  • SalesPlay
    SalesPlay added an answer Hi Yes, deleted orders and items can be traced through… January 6, 2026 at 3:26 pm
  • SalesPlay
    SalesPlay added an answer Hi, thank you for your question. When you register your… November 20, 2025 at 9:25 am
  • SalesPlay
    SalesPlay added an answer Hi Sofea, Yes, SalesPlay POS supports integration with MyInvoice2U, enabling… October 24, 2025 at 12:39 pm
  • SalesPlay
    SalesPlay added an answer Hello Rahim, Yes! SalesPlay Back Office now supports creating Purchase… October 24, 2025 at 12:34 pm
  • SalesPlay
    SalesPlay added an answer Hi Antonio You can now arrange modifier groups and modifier… October 24, 2025 at 12:30 pm
  • SalesPlay
    SalesPlay added an answer Hi Viji Sometimes bulk upload fails even if all conditions… September 29, 2025 at 12:37 pm
  • SalesPlay
    SalesPlay added an answer Hi Agar The new Payment Interface was launched in version… September 23, 2025 at 10:40 am
  • Nathen
    Nathen added an answer Hello Aanya, you can enable it via backoffice "design receipt"… September 22, 2025 at 12:29 pm

Top Members

Aarav

Aarav

  • 2 Questions
  • 497 Points
Champion
SalesPlay

SalesPlay

  • 0 Questions
  • 271 Points
Champion
Bruce

Bruce

  • 1 Question
  • 112 Points
Contributor

Footer

SalesPlay POS Community

Discy is a social questions & Answers Engine which will help you establis your community and connect with other people.

About Us

Legal Stuff

Help

Follow

© 2025 SalesPlay. All Rights Reserved