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Anderson
AndersonBeginner
Asked: December 3, 2024In:

Is there any feature to manage—the retail store’s expenses?

  1. SalesPlay
    SalesPlay Champion

    Hi Anderson Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section. You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or mRead more

    Hi Anderson

    Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section.

    You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or meals or any other cash-related activity directly from the POS terminal.

    To learn how to add and track these transactions, please visit: https://help.salesplaypos.com/help/drawer-transactions

    This helps maintain accurate cash flow records and ensures better expense tracking within your store.

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Anderson
AndersonBeginner
Asked: November 22, 2024In:

Support weighing scale?

  1. Bruce
    Bruce Contributor

    Hi Anderson, Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets. If you’d like more detaiRead more

    Hi Anderson,

    Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets.

    If you’d like more details on setup or compatible equipment, feel free to reach out!

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Anderson
AndersonBeginner
Asked: November 8, 2024In:

How is gross profit calculated?

  1. Bruce
    Bruce Contributor

    Hi Daniel! In SalesPlay POS, gross profit is calculated automatically during each sale. Here’s how it works: Revenue: When you make a sale, the total amount is recorded as your revenue. Cost of Goods Sold (COGS): Each product you sell has an associated cost (what it costs you to buy or produce the iRead more

    Hi Daniel!

    In SalesPlay POS, gross profit is calculated automatically during each sale. Here’s how it works:

    1. Revenue: When you make a sale, the total amount is recorded as your revenue.
    2. Cost of Goods Sold (COGS): Each product you sell has an associated cost (what it costs you to buy or produce the item). SalesPlay keeps track of these costs for you.
    3. Gross Profit Calculation: Once a sale is made, SalesPlay calculates your gross profit by subtracting the cost of the product from the total sale amount. This happens in real-time, so you can easily see your gross profit right after a sale.
    4. Reports: You can check out detailed reports to see your gross profit for individual products, categories, or even by time period, which helps you analyze your profit margins.

    If you need any help with understanding the reports or setting things up, feel free to reach out. I’m happy to assist!

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Anderson
AndersonBeginner
Asked: November 8, 2024In:

Can you change the back office login email?

  1. SalesPlay
    SalesPlay Champion

    Hi, thank you for your question. When you register your account, the email address you provide becomes your Back-Office username, and it cannot be changed afterward. As an alternative, you can create a new User with the preferred email address and assign all necessary access levels to that account.Read more

    Hi, thank you for your question.

    When you register your account, the email address you provide becomes your Back-Office username, and it cannot be changed afterward. As an alternative, you can create a new User with the preferred email address and assign all necessary access levels to that account.

    If you accidentally used the wrong email during registration, we recommend downloading your product list, creating a new account with the correct email, and then bulk-uploading your product list again.

    If you need any assistance with the bulk upload process, we’re happy to support you.

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Anderson
AndersonBeginner
Asked: November 8, 2024In:

Hi, Is it possible to add ticket numbering to receipts?

  1. Bruce
    Bruce Contributor

    Hi Daniel, Yes, it’s possible to add a sequential ticket number to receipts, but this feature is only available when the Kitchen Order Ticket (KOT) feature is enabled. With this setup, you can print a sequence number on receipts, which could serve as the ticket number you're looking for. You can refRead more

    Hi Daniel,

    Yes, it’s possible to add a sequential ticket number to receipts, but this feature is only available when the Kitchen Order Ticket (KOT) feature is enabled. With this setup, you can print a sequence number on receipts, which could serve as the ticket number you’re looking for.

    You can refer to this guide for setting up the KOT feature: How to Setup Kitchen Display.

    If this matches your requirement, please proceed with the setup, and feel free to contact us if you need further assistance! 😊

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