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Hassan
Hassan
Asked: August 2, 2024In:

We run a mini market chain and customers want vouchers they can give as gifts. Can we use SalesPlay POS to manage these vouchers so customers can use them in our supermarkets?

  1. João
    João

    I saw they have added this feature recently  https://help.salesplaypos.com/help/voucher-feature

    I saw they have added this feature recently  https://help.salesplaypos.com/help/voucher-feature

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Agar
AgarLearner
Asked: May 30, 2024In:

I want to get Two-KOT Receipts at the same time in one-printer ? Basically, when we select item and then issue the KOT, kitchen printer should print two-KOTs.

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more

    Hi,

    If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the “Print KOT / BOT” option and turn off the “Print receipts and bills” option. Additionally, enable the “Printer Groups” option and save your changes.

    1. Access the POS App’s main menu.
    2. Navigate to “Settings.”
    3. Click on “Printers.”
    4. Add a new printer by clicking the “Add” button.
    5. Enter the printer’s name and other relevant details.
    6. OFF the “Print receipts and bills” option.
    7. Enable the “Print KOT / BOT” option.
    8. Enable the relevant “Printer Groups”
    9. Save your settings.

    Read this further – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing

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Clara
Clara
Asked: August 2, 2024In:

I’m a tech entrepreneur and also involved in affiliate marketing. I’m interested in joining the SalesPlay distributor or affiliate program. How can I join, and are there any requirements, such as industry experience, that I need to meet?

  1. SalesPlay
    SalesPlay Champion

    Hello! As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program. There are no strict rules regarding industry experience for these programs. Visit the SalesPlay POS Website, head to the Distributor Referral Program or AffilRead more

    Hello!

    As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program.

    There are no strict rules regarding industry experience for these programs.

    Visit the SalesPlay POS Website, head to the Distributor Referral Program or Affiliate Program pages and register.

    https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
    https://help.salesplaypos.com/help/affiliate-program

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Carlos
Carlos
Asked: August 2, 2024In:

Hello Community! My KOT numbers keep printing continuously even after the day has ended. Can I reset the KOT number so I can start with a fresh number the next morning?  

  1. SalesPlay
    SalesPlay Champion

    Hello! Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps: How to reset the KOT number sequence • POS App main menu • Select “ Manage Sale ” • Click “Cash ManagementRead more

    Hello!

    Yes, you can reset your KOT (Kitchen Order Ticket) or BOT (Bar Order Ticket) numbers to start with a fresh sequence each day. To reset the KOT or BOT number sequence, follow these steps:

    How to reset the KOT number sequence
    • POS App main menu
    • Select “ Manage Sale ”
    • Click “Cash Management”
    • Select “Shift End’
    • Tick On the “Reset KOT number sequence” option
    • Click “Run Shift End Process”
    • Click “Complete”

    ( Once you complete, the KOT number will reset at the beginning of the next shift.)

    Special Note :
    To run this process, you need to activate the “Shift” function from the BackOffice.

    Help Article – https://help.salesplaypos.com/help/reset-kot-number-sequence

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Andrew
AndrewExpert
Asked: August 2, 2024In:

Hi. I recently joined as a distributor and have completed some sales. I now need to withdraw the funds that I’ve earned. Can you please explain the process for withdrawing these funds from my distributor account?

  1. SalesPlay
    SalesPlay Champion

    Hi Andrew, To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to "More," then "My Account." Look for the "Minimum Fund Transfer Limit" and set it to your desired amount. Once your earnings reach this limit, SalesPlay will automatically transfer the funds to yourRead more

    Hi Andrew,

    To withdraw your distributor funds, log in to the Partner Management Portal (PMP) and go to “More,” then “My Account.” Look for the “Minimum Fund Transfer Limit” and set it to your desired amount.

    Once your earnings reach this limit, SalesPlay will automatically transfer the funds to your account. Payments are made monthly and should be completed before the 15th of the following month.

    For example, if you set the limit to $100 and earn $150 in July, you’ll receive your funds by August 15th. If you don’t get your payment, contact the SalesPlay support team for help.

    Help Article – https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program

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Rus
Rus
Asked: July 18, 2024In:

Hi Friends, The majority of our customers prefer to use cards for payment. Can you help me with advice on how to set the payment page to start with card payments by default instead of cash payments ?

  1. SalesPlay
    SalesPlay Champion

    Hi Rus You can do this in SalesPlay POS System. After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type 1. Log in to Back Office 2. Select “Settings” from main menuRead more

    Hi Rus

    You can do this in SalesPlay POS System.

    After creating Payment Types, you can decide which payment types should show first and their order. POS System allows users to change the Payment Types order and make the default Payment Type

    1. Log in to Back Office
    2. Select “Settings” from main menu
    3. Go to the “Payment Types”
    4. Click 3-dot button near “ Add Payment Type”
    5. Click “Change Order”
    6. Click the burger mark and DRAG and Drop the payment type.

    This option allows users to select mostly using Payment Types. Other payment types can be viewed after clicking the drop-down arrow.
    Ex: CARD, CREDIT, CASH
    Firstly select Payment Type will be the default Payment Type

    More Help – https://help.salesplaypos.com/help/how-to-change-the-payment-type-order

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Arun
ArunBeginner
Asked: May 10, 2024In:

For example, in my sweet shop, if someone wants to spend Rs. 10 on Bombay sweets, will the system figure out and change the amount to match grams approximately? Need your answers please.

  1. SalesPlay
    SalesPlay Champion

    Yes, this business case can be catered via the "Adjust Quantity Based on Price" feature. How to activate Adjust Quantity Based on Price 1. Login to POS Back Office Webportal 2. Select “ Settings ” from main menu 3. Go to the “ Software Setup” 4. Tick ON “Adjust quantity based on price” button 5. CliRead more

    Yes, this business case can be catered via the “Adjust Quantity Based on Price” feature.

    How to activate Adjust Quantity Based on Price

    1. Login to POS Back Office Webportal
    2. Select “ Settings ” from main menu
    3. Go to the “ Software Setup”
    4. Tick ON “Adjust quantity based on price” button
    5. Click “ Update”

    How to perform the Adjust Quantity Based on Price option in the POS App

    1. POS App main menu
    2. Select “ New Sale ”
    3. Select an item and click
    4. Click again the item at the ITEM CART area.
    5. Go to the “Line Total” area and click
    6. Enter the value the customer willing to pay for the products
    7. Quantity will be adjusted automatically
    8. Click “Add” button
    9. Now click CHARGE and proceed

    Help Article – https://help.salesplaypos.com/help/how-to-adjust-quantity-based-on-the-price

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