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Ibrahim
Ibrahim
Asked: May 22, 2024In:

I’m planning to use a Recipe Management system. For testing, I’ve added ingredient products separately to the product list and included their stock amounts. Will the system automatically calculate the stock amount of a composite product based on the availability of ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hello Ibrahim, This is a very good question. The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and " Without the Production Function.” With Production Function When using the "Production Function," businesses can add finished goods stock to thRead more

    Hello Ibrahim,

    This is a very good question.

    The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and ” Without the Production Function.”

    With Production Function
    When using the “Production Function,” businesses can add finished goods stock to the system separately. This function allows for the finished goods to be added as stock independently. When the production function is executed, the stock of finished goods increases, and the corresponding raw materials or ingredients are reduced at that time. This means the ingredient stocks are only adjusted during the production process, not at the point of sale.

    Without Production Function
    Operating without the “Production Function” means businesses cannot separately add stock for finished goods. Instead, when a finished good is sold, the system directly reduces the stock of the raw materials or ingredients used in the final product. In this method, the ingredient stocks are adjusted at the moment of sale, not during a separate production step.

    Read More – https://help.salesplaypos.com/help/recipe-management:-managing-your-ingredients-and-raw-materials

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Bill
Bill
Asked: May 10, 2024In:

How to print receipt and order at same time? I dont know how to setting because i see my friend use Salesplay they print the receipt and after that order comes after. Can you guys help me?

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi Bill, This can be done. "Printing Receipts and KOTs from the Same Printer" option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously. Steps POS App Configuration Copy URL Access the POS App'sRead more

    Hi Bill, This can be done.

    “Printing Receipts and KOTs from the Same Printer” option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously.

    Steps

    POS App Configuration
    Copy URL
    Access the POS App’s main menu.
    Navigate to “Settings.”
    Click on “Printers.”
    Add a new printer by clicking the “Add” button.
    Enter the printer’s name and other relevant details.
    Enable the “Print receipts and bills” option.
    Enable the “Print KOT / BOT” option.
    Enable the relevant “Printer Groups”
    Save your settings.

    (If you already set up the page for normal receipts, do edit the existing printer setup page. Turn on the “Print receipts and bills” option first. Then enable the “Print KOT / BOT” option. After that enable “Printer Groups” options, and save your changes. )

    For further details check – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing

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Dil
Dil
Asked: May 6, 2024In:

i have goojprt 80mm Printer.(Model JP80H-UE,page with 80mm,Command ESC/POS) this printer can’t print 64 characters in one line .it can print 48 characters only. cant programme that printer with DIP Settings. salesplay invoice have 64 characters in one line.

  1. Arun
    Arun Beginner

    What sort of business are you running, and what sort of products have these long names?

    What sort of business are you running, and what sort of products have these long names?

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Farsi
Farsi
Asked: April 16, 2024In:

We need to make the KOT number bigger on the printed KOTs. It’s too small right now. Can we find a way to make it larger or more noticeable? Thank you

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more

    This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:

    1. POS App main menu
    2. Select “ Settings ”
    3. Select “Printers”
    4. Click on the already created printer or Click the “Add (+) button
    5. Tick On “Styled KOT”
    6. Click SAVE

    Navigate to the provided link: How to Set Up Styled KOT.

    By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.

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CheeKiong
CheeKiong
Asked: April 19, 2024In:

I need feedback for my Tax question. I’m in Singapore, running a restaurant where the tax system, including GST and service charge, is unique. I’ve tested various POS software, but none seem to handle Singapore’s tax setup. Can SalesPlay meet the needs ...

  1. Arun
    Arun Beginner

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up - https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up – https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

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Nathan
Nathan
Asked: April 17, 2024In:

I have a request. Can we have a feature where the POS doesn’t display the expected cash amount at the end of the shift? This way, cashiers won’t see it, reducing the chances of cashier fraud. Can the SalesPlay team develop this ...

  1. SalesPlay
    SalesPlay Champion

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:

    1. Login to POS Back Office Webportal
    2. Select “ Users” from main menu
    3. Go to the “Access Rights”
    4. Click on the already created user role
    5. Select “Sale” modules and click the dropdown icon
    6. Untick “View shift report”
    7. Click “Update” button

     

    (Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)

    For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature

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