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SalesPlay POS Community Latest Questions

Anderson
AndersonBeginner
Asked: October 3, 2024In:

how to label “Name of Shop” for SalesPlay POS?

  1. Bruce
    Bruce Contributor

    Hi Daniel, Could you clarify what you’re trying to label or where you’d like the shop name to appear in the system? If you're looking to change the "Name of Shop," you can do this through the Back Office by going to Settings > Shops and renaming the shop you want. Please don’t hesitate to reach oRead more

    Hi Daniel,

    Could you clarify what you’re trying to label or where you’d like the shop name to appear in the system?

    If you’re looking to change the “Name of Shop,” you can do this through the Back Office by going to Settings > Shops and renaming the shop you want.

    Please don’t hesitate to reach out if you need any more help. Our team is here and ready to assist!

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Aarav
AaravChampion
Asked: January 31, 2026In:

I use the POS system in my café, and during the night shift our staff work for long hours. The bright screen can be uncomfortable for them. Is it possible to activate Dark Mode in the SalesPlay POS app so the ...

  1. SalesPlay
    SalesPlay Champion

    Yes, this feature is available in SalesPlay POS. You can enable Dark Mode from the POS App Settings, which will change the interface from the light theme to a darker color scheme. This helps reduce eye strain and improves visibility for staff working long hours or night shifts. Follow these steps toRead more

    Yes, this feature is available in SalesPlay POS.

    You can enable Dark Mode from the POS App Settings, which will change the interface from the light theme to a darker color scheme. This helps reduce eye strain and improves visibility for staff working long hours or night shifts.

    Follow these steps to turn on Dark Mode in your POS app:

    1. Open the POS App Main Menu
    2. Go to Settings
    3. Tap Software Customization
    4. Turn ON the Dark Mode option

    Once enabled, the new theme will apply immediately.

    More – https://help.salesplay.com/help/dark-mode-theme-in-pos-app

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Anderson
AndersonBeginner
Asked: October 7, 2024In:

I would like to know if the APPOINTEMENTs function is available on the system

  1. SalesPlay
    SalesPlay Champion

    Yes, the Appointments function is available in the SalesPlay POS system. It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries. For more details, you can visit our Help Centre for a step-by-step guide on how tRead more

    Yes, the Appointments function is available in the SalesPlay POS system.

    It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries.

    For more details, you can visit our Help Centre for a step-by-step guide on how to set up and use the feature.

    Read More – https://help.salesplaypos.com/help/reservations-bookings-appointments

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Anderson
AndersonBeginner
Asked: October 7, 2024In:

how to setup queue

  1. SalesPlay
    SalesPlay Champion

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently. It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers knoRead more

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently.

    It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers know when it’s their turn, helping to streamline operations and reduce wait times.

    It’s especially useful in busy environments like restaurants, clinics, or banks where managing customer flow is crucial.

    Help Steps – https://help.salesplaypos.com/help/how-to-set-up-queue-management

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Bruce
BruceContributor
Asked: October 8, 2024In:

  1. SalesPlay
    SalesPlay Champion

    Hello, I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through differentRead more

    Hello,

    I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through different categories.

    On the other hand, using Subcategories would require extra steps—first selecting Pizza and then selecting the size, which could slow down the process. You can still use Subcategories for different pizza types like Pan Pizza, Thin Crust, or Hand Tossed to keep everything organized.

    Hope this helps!

    How to create Variants – More https://help.salesplaypos.com/help/how-to-use-variants-of-products

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Anderson
AndersonBeginner
Asked: October 12, 2024In:

How can i change cashier name ..please

  1. Bruce
    Bruce Contributor

    Hi Daniel, To change the cashier's name, you can simply update the name in the record. However, changing the cashier's username is limited in SalesPlay. Please note that we don't recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data recoRead more

    Hi Daniel,

    To change the cashier’s name, you can simply update the name in the record. However, changing the cashier’s username is limited in SalesPlay. Please note that we don’t recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data records.

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