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Home/Home/Page 13
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Anderson
AndersonBeginner
Asked: November 8, 2024In: Payments

How do I connect a dejavoo or pax device ?

How do I connect a dejavoo or pax device ?

  1. Bruce
    Bruce Contributor
    Added an answer on November 12, 2024 at 9:49 am

    Hi Daniel, Please note that there is a specific process for integrating payment gateways. Could you reach out to our support team at [email protected]? They’ll guide you through the steps.

    Hi Daniel,

    Please note that there is a specific process for integrating payment gateways. Could you reach out to our support team at [email protected]? They’ll guide you through the steps.

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Anderson
AndersonBeginner
Asked: November 8, 2024In: Hardware

Ipad with printer lan cable

how to connect ipad with printer LAN cable

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bonbonbebe
bonbonbebe
Asked: November 6, 2024In: General Technical Issues

Taxes after all the Charges

Hey everyone! I’m setting up the SalesPlay POS app for our business, and I ran into a roadblock with the taxes and charges setup. Our VAT is supposed to be added after all other charges, but I can’t seem to get ...

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Graham
Graham
Asked: October 29, 2024In: Employee Management

Preventing Cashiers Fraud with POS Systems

Hi, I think some of my cashiers may be involved in fraud, but my current system doesn’t have the tools to catch it. Does the SalesPlay POS app have any features to help prevent fraud? What are they? This is a sensitive issue ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on November 4, 2024 at 4:33 pm

    Hi, We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:   Blind Cash Up Feature: This feature prevents cashieRead more

    Hi,

    We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:

     

    Blind Cash Up Feature:

    This feature prevents cashiers from viewing the total expected cash in the drawer when closing the register. It can reduce the chances of cash manipulation. You can enable it in your settings here ( https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature ) .

     

    Deleted Receipts Report:

    SalesPlay provides a report for tracking deleted receipts, allowing you to identify any suspicious deletions made by cashiers. Regularly reviewing this report can highlight unusual activity. Learn more about it here ( https://help.salesplaypos.com/help/deleted-receipts-report ).

     

    Employee Access Control:

    You can manage and limit the permissions of each employee using SalesPlay POS, restricting access to only the functions they need. This feature is crucial for controlling sensitive areas of the POS system. Find out how to set it up here ( https://help.salesplaypos.com/help/how-to-manage-employee-pos-access-rights ).

     

    Avoiding Duplicate Receipts:

    The POS app also helps prevent fraudulent receipt duplication, ensuring that each transaction is only printed once unless reauthorization is given. Details on enabling this setting are available here ( https://help.salesplaypos.com/help/how-to-avoid-printing-duplication-receipts ).

     

    These features are designed with reliability and security in mind to give you greater control over your business operations. If you need assistance with setup or have more questions, feel free to reach out!

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Arun
ArunBeginner
Asked: November 4, 2024In: Addon Apps

How to Link SalesPlay Android POS App with Web POS Version

Hi How can I connect my SalesPlay Android POS app to the SalesPlay Web POS on my laptop? I want to use both versions with the same email address. Is this possible, and what steps should I follow?  

  1. SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on November 4, 2024 at 4:25 pm

    Hi! Yes, If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below: Step 1: Set Up in the Back Office Log In – Open SalesPlay POS Back Office and login to your account. Go to Settings – From the main menu, select SettiRead more

    Hi! Yes,

    If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below:

    Step 1: Set Up in the Back Office

    1. Log In – Open SalesPlay POS Back Office and login to your account.
    2. Go to Settings – From the main menu, select Settings.
    3. Select POS Devices – Click on POS Devices to manage your terminals.
    4. Add New POS – Click Add POS to create a new terminal.
    5. Name the POS – Enter a name for the new POS and select the shop where it will be used.
    6. Save – Click Save to complete the setup.

    Step 2: Connect Your Android POS App

    1. Go to the Web POS Sign-In page ( https://webpos.salesplaypos.com/sign_in )
    2. Enter your username and password.
    3. Click ” Continue ” button
    4. Select the Shop – Choose the same shop you selected in the Back Office.
    5. Choose the Terminal – Select the terminal name you created in Step 1.
    6. Click the ” Continue ” button and “Login” button
    7. Wait till the interface loads 100%

    Help Link – https://help.salesplaypos.com/help/web-pos-and-android-pos-app-on-same-account

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Aanya
Aanya
Asked: October 18, 2024In: General Technical Issues

Can SalesPlay POS Handle over 10,000 Products for Grocery Store?

Hi, I’m planning to use the SalesPlay POS app for my grocery ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on October 18, 2024 at 11:38 am

    Hi Aanya, SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use. For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal. Since you have 10,000 products, we recRead more

    Hi Aanya,

    SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use.

    For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal.

    Since you have 10,000 products, we recommend a device with at least 8GB of RAM. Anything lower may slow down your system.

    Here are the recommended specifications for your POS Hardware:

    • Memory/RAM: 8GB or higher
    • Internal storage: 16GB or higher
    • Available storage: At least 2GB
    • Operating system: Android 12 or higher
    • 3rd party services: Need Google Play Services
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Anderson
AndersonBeginner
Asked: October 3, 2024In: Products

Multiple UOM

Can I use composite product to create Case and Single Items?

  1. SalesPlay
    SalesPlay Champion
    Added an answer on October 8, 2024 at 3:21 pm

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items. https://help.salesplaypos.com/help/how-to-create-a-composite-product   This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items). The MulRead more

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items.

    https://help.salesplaypos.com/help/how-to-create-a-composite-product

     

    This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items).

    The Multiple Units of Measure feature lets you define the relationship between the two, making it easy to track and sell your products in the way that suits your business best.

    https://help.salesplaypos.com/help/how-to-use-multiple-units-of-measure-for-a-single-product

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