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SalesPlay POS Community Latest Questions

Kart
KartBeginner
Asked: May 28, 2025In:

  1. SalesPlay
    SalesPlay Champion

    Hello Kart, This is a great question! If you're selling multiple quantities of the same item (e.g., 5 roses) and want the discount (e.g., $2 off per rose) to apply to all quantities, not just one, there's a solution. This concern has been improved in SalesPlay POS version 114.5 and onwards. Here's hRead more

    Hello Kart,

    This is a great question!

    If you’re selling multiple quantities of the same item (e.g., 5 roses) and want the discount (e.g., $2 off per rose) to apply to all quantities, not just one, there’s a solution.

    This concern has been improved in SalesPlay POS version 114.5 and onwards.

    Here’s how to apply discounts correctly:

    ✅ Update to the latest POS version (114.5 or higher) – The line discount logic has been enhanced so it now multiplies the discount by the quantity automatically.

    Example:

    If you sell 5 roses and apply a $2 line discount, the system will now calculate:
    $2 x 5 = $10 total discount

    If you’re using an older version:

    Previously, the line discount applied only once per line, regardless of quantity. Make sure to update the app to benefit from this improvement.

    👉 For more info, visit the help article here:
    🔗 Line Discount / Item Discount Feature

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Farsi
Farsi
Asked: April 16, 2024In:

My receipts print aren’t printing the full footer message, especially the “Terms and Conditions” part. It’s too long and gets cut off halfway, even spilling over to the next receipt’s header. I had to remove the footer message for now, but ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more

    Hi Farsi.

    There is an option to adjust the extra space. Follow below steps or the help article link here.

    1. POS App main menu

    2. Select “ Settings ”

    3. Select “Printers”

    4. Click on the already created printer or Click the “Add (+) button

    5. Select printer type as “ Advanced settings”

    6. Select a measurement from the Extra Space for Receipt Edge dropdown

    7. Click SAVE

     

    Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings

     

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MarkJ
MarkJBeginner
Asked: August 13, 2024In:

I am currently running an industrial kitchenware supplying company. I need an option to generate (and customize to a certain extent) invoices that I can provide to my corporate customers/ clients. Does Salesplay have an option where I can either print/ ...

  1. Bruce
    Bruce Contributor

    Hi MarkJ, For generating invoices for your corporate clients, SalesPlay POS does allow you to print or email invoices directly. However, to ensure we meet your exact needs, could you please specify what customizations you're looking for on these invoices? For example, do you need specific fields, brRead more

    Hi MarkJ,

    For generating invoices for your corporate clients, SalesPlay POS does allow you to print or email invoices directly. However, to ensure we meet your exact needs, could you please specify what customizations you’re looking for on these invoices? For example, do you need specific fields, branding, or other details included on the invoices?

    Once we know more about your requirements, we can guide you on how to best set this up in the system.

    Feel free to reach out with more details!

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Anderson
AndersonBeginner
Asked: December 3, 2024In:

Is there any feature to manage—the retail store’s expenses?

  1. SalesPlay
    SalesPlay Champion

    Hi Anderson Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section. You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or mRead more

    Hi Anderson

    Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section.

    You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or meals or any other cash-related activity directly from the POS terminal.

    To learn how to add and track these transactions, please visit: https://help.salesplaypos.com/help/drawer-transactions

    This helps maintain accurate cash flow records and ensures better expense tracking within your store.

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Nathen
Nathen
Asked: June 30, 2025In:

Hello We are planning to create a plugin that will work with a local accounting system for one of our customers who is using SalesPlay. We saw that there is an API available for developers. Can you please confirm if webhooks are ...

  1. Aanya
    Aanya

    Hi, yes – Webhook support is now available in SalesPlay, and it’s been really helpful for us. We’re using it to get real-time updates from the POS system You can find more details about how it works here https://help.salesplaypos.com/help/webhooks Hope this helps

    Hi, yes – Webhook support is now available in SalesPlay, and it’s been really helpful for us.

    We’re using it to get real-time updates from the POS system

    You can find more details about how it works here https://help.salesplaypos.com/help/webhooks

    Hope this helps

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CheeKiong
CheeKiong
Asked: April 19, 2024In:

I need feedback for my Tax question. I’m in Singapore, running a restaurant where the tax system, including GST and service charge, is unique. I’ve tested various POS software, but none seem to handle Singapore’s tax setup. Can SalesPlay meet the needs ...

  1. Arun
    Arun Beginner

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up - https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up – https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

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