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SalesPlay POS Community Latest Questions

Farsi
Farsi
Asked: April 16, 2024In: Sales

I want to enlarge the KOT numbe

We need to make the KOT number bigger on the printed KOTs. It’s too small right now. Can we find a way to make it larger or more noticeable? Thank you

  1. SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on May 14, 2024 at 5:44 am

    This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more

    This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:

    1. POS App main menu
    2. Select “ Settings ”
    3. Select “Printers”
    4. Click on the already created printer or Click the “Add (+) button
    5. Tick On “Styled KOT”
    6. Click SAVE

    Navigate to the provided link: How to Set Up Styled KOT.

    By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.

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Farsi
Farsi
Asked: April 16, 2024In: General Technical Issues

My receipt's bottom edge cuts during printing, any solution?

My receipts print aren’t printing the full footer message, especially the “Terms and Conditions” part. It’s too long and gets cut off halfway, even spilling over to the next receipt’s header. I had to remove the footer message for now, but ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on May 8, 2024 at 5:00 am

    Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more

    Hi Farsi.

    There is an option to adjust the extra space. Follow below steps or the help article link here.

    1. POS App main menu

    2. Select “ Settings ”

    3. Select “Printers”

    4. Click on the already created printer or Click the “Add (+) button

    5. Select printer type as “ Advanced settings”

    6. Select a measurement from the Extra Space for Receipt Edge dropdown

    7. Click SAVE

     

    Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings

     

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