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Anat
Asked: 2024-05-16T05:55:14+05:30 In:

Backoffice gives error message

When i log in to backoffice it shows an error message saying, “This site can’t be reached”. I checked with several web browsers but same results. 

Its working in my mobile and not working my PC. What will be the issue ?

Here is the screenshot.

 

 

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2 Answers

  1. Zahiba

    Did you try Web Cache Clear ?

  2. Bruce
    Explainer

    Hi Anat,

    It sounds like this might be a cache issue on your PC. Here are a few quick steps to try:

    • Clear your browser cache and try a hard refresh on the page, as cached data can sometimes block the site from loading properly.
    • Check your network settings, including any firewall, VPN, or other network restrictions, as these can sometimes block certain sites on specific devices.
    • Disable browser extensions temporarily to see if one might be interfering with loading the site. Extensions like ad blockers can occasionally cause these issues.

    We weren’t running any maintenance on our end at that time, so if the issue still happens, please feel free to reach out to our support team at [email protected]

    we’re here to help!