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SalesPlay POS Community Latest Questions

Anderson
AndersonBeginner
Asked: October 3, 2024In:

How do l remove receipt comment that is popping up every time l process a sale?

  1. SalesPlay
    SalesPlay Champion

    You can disable the receipt comment feature through the Back Office in the "Design Receipt" section. Here's how: Steps to Disable the Feature: Log in to the Back Office Webportal. Select Settings from the main menu. Go to Design Receipt. Click the More button next to "Design Receipt." Turn OFF the SRead more

    You can disable the receipt comment feature through the Back Office in the “Design Receipt” section. Here’s how:

    Steps to Disable the Feature:

    1. Log in to the Back Office Webportal.
    2. Select Settings from the main menu.
    3. Go to Design Receipt.
    4. Click the More button next to “Design Receipt.”
    5. Turn OFF the Space for Receipt Comment option.
    6. Click Update.

    This will stop the comment option from appearing every time you process a sale.

    More – https://help.salesplaypos.com/help/add-comment-notes-or-messages-to-receipts

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Ian
Ian
Asked: April 30, 2024In:

I am running a laundry biz and want to know if SALESPLAY is ok with the business process. If you have any suggestions and ideas please share them here. Thank You    

  1. Bruce
    Bruce Contributor

    Hi Ian, Yes, SalesPlay POS is a great fit for laundry businesses! With our customizable features, you can efficiently manage customer orders, track inventory of cleaning supplies, monitor payment statuses, and handle multiple service types like dry cleaning, alterations, and express services withinRead more

    Hi Ian,

    Yes, SalesPlay POS is a great fit for laundry businesses! With our customizable features, you can efficiently manage customer orders, track inventory of cleaning supplies, monitor payment statuses, and handle multiple service types like dry cleaning, alterations, and express services within a single system. Plus, SalesPlay makes it easy to generate invoices and offers detailed reporting to help you understand business performance.

    If you’d like, we can set up a quick demo tailored to laundry service needs, so you can see exactly how SalesPlay can streamline operations and enhance customer satisfaction in your business. Please feel free to contact us at [email protected], and let us know when you’re available!

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Anderson
AndersonBeginner
Asked: October 3, 2024In:

How to do e signature

  1. Bruce
    Bruce Contributor

    Hi Daniel, To enable E-signature in SalesPlay, follow these steps: Go to System Settings in the back office, then navigate to Design Receipt > MORE and enable the E-signature option. Next, go to System Settings > Payment Types, select the payment method that requires an E-signature, enable E-sRead more

    Hi Daniel,

    To enable E-signature in SalesPlay, follow these steps:

    1. Go to System Settings in the back office, then navigate to Design Receipt > MORE and enable the E-signature option.
    2. Next, go to System Settings > Payment Types, select the payment method that requires an E-signature, enable E-signature under Additional Options, and click Update.
    3. After making these changes, sync your POS device. When you process a sale with the selected payment type, the screen will display a space for the customer to provide their E-signature, which will then be printed on the receipt.
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Anderson
AndersonBeginner
Asked: October 3, 2024In:

How to delete an account?

  1. Bruce
    Bruce Contributor

    Hi Daniel, To delete your account, go to the My Account page in the back office and select the delete option. Please note that refunds are not available for previously purchased licenses. We’re sorry to see you go, and your feedback would be valuable in helping us improve. If you have any suggestionRead more

    Hi Daniel,

    To delete your account, go to the My Account page in the back office and select the delete option. Please note that refunds are not available for previously purchased licenses.

    We’re sorry to see you go, and your feedback would be valuable in helping us improve. If you have any suggestions, feel free to share them with us.

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Graham
Graham
Asked: October 29, 2024In:

Hi, I think some of my cashiers may be involved in fraud, but my current system doesn’t have the tools to catch it. Does the SalesPlay POS app have any features to help prevent fraud? What are they? This is a sensitive issue ...

  1. SalesPlay
    SalesPlay Champion

    Hi, We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:   Blind Cash Up Feature: This feature prevents cashieRead more

    Hi,

    We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:

     

    Blind Cash Up Feature:

    This feature prevents cashiers from viewing the total expected cash in the drawer when closing the register. It can reduce the chances of cash manipulation. You can enable it in your settings here ( https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature ) .

     

    Deleted Receipts Report:

    SalesPlay provides a report for tracking deleted receipts, allowing you to identify any suspicious deletions made by cashiers. Regularly reviewing this report can highlight unusual activity. Learn more about it here ( https://help.salesplaypos.com/help/deleted-receipts-report ).

     

    Employee Access Control:

    You can manage and limit the permissions of each employee using SalesPlay POS, restricting access to only the functions they need. This feature is crucial for controlling sensitive areas of the POS system. Find out how to set it up here ( https://help.salesplaypos.com/help/how-to-manage-employee-pos-access-rights ).

     

    Avoiding Duplicate Receipts:

    The POS app also helps prevent fraudulent receipt duplication, ensuring that each transaction is only printed once unless reauthorization is given. Details on enabling this setting are available here ( https://help.salesplaypos.com/help/how-to-avoid-printing-duplication-receipts ).

     

    These features are designed with reliability and security in mind to give you greater control over your business operations. If you need assistance with setup or have more questions, feel free to reach out!

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tony@hydeunited.co.uk
[email protected]
Asked: December 23, 2024In:

Hi Is there a way to make the customer code section of a customers profile accept a longer QR code string? it seems to only accept 32 characters. We want to apply discounts to our season ticket holders, and use their season ...

  1. tony@hydeunited.co.uk
    [email protected]

    Any chance of an answer on this?

    Any chance of an answer on this?

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Aanya
Aanya
Asked: April 19, 2024In:

I run a small restaurant in Bangalore and I’m considering implementing a Tablet Ordering System. Has anyone here used it before? How was the experience of managing it? Did you find it successful?

  1. Bruce
    Bruce Contributor

    Hi Aanya, SalesPlay offers a great solution for restaurant businesses, including the Tablet Ordering feature. Many of our users have found it to be highly effective in streamlining operations and improving customer satisfaction. If you'd like, we can set up a quick demo tailored to your restaurant'sRead more

    Hi Aanya,

    SalesPlay offers a great solution for restaurant businesses, including the Tablet Ordering feature. Many of our users have found it to be highly effective in streamlining operations and improving customer satisfaction.

    If you’d like, we can set up a quick demo tailored to your restaurant’s needs so you can see how SalesPlay can help. Feel free to reach out to us at [email protected], and let us know a convenient time for you!

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