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SalesPlay POS Community Latest Questions

Nathan
Nathan
Asked: April 17, 2024In: General Technical Issues

POS device keyboard not popping up?

When I have the SalesPlay App installed on my Sunmi POS device, the keyboard doesn’t appear when I need it. Sometimes the keyboard shows up, but it doesn’t let me type letters or numbers. How can I fix this issue?

  1. Antony
    Antony
    Added an answer on April 25, 2024 at 5:34 am

    Hello, Which Sunmi model you using?

    Hello, Which Sunmi model you using?

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Nathan
Nathan
Asked: April 17, 2024In: Employee Management

Solution for Blind cash up feature ?

I have a request. Can we have a feature where the POS doesn’t display the expected cash amount at the end of the shift? This way, cashiers won’t see it, reducing the chances of cashier fraud. Can the SalesPlay team develop this ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on May 10, 2024 at 5:06 am

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:

    1. Login to POS Back Office Webportal
    2. Select “ Users” from main menu
    3. Go to the “Access Rights”
    4. Click on the already created user role
    5. Select “Sale” modules and click the dropdown icon
    6. Untick “View shift report”
    7. Click “Update” button

     

    (Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)

    For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature

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Nathan

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    • On: April 17, 2024
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    • On: June 30, 2025
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    • On: April 30, 2024
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    Bulk upload failed

  • SalesPlay
    SalesPlay added an answer Hello Rudo Yes. SalesPlay lets you set your Business Hours… August 31, 2026 at 2:27 pm
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    Antonio added an answer Useful feature August 18, 2026 at 4:12 pm
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    Antonio added an answer This is a good feature August 18, 2026 at 4:12 pm
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    Alex added an answer yes you order online through woo commerce rest api August 17, 2026 at 4:25 pm
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    Cori added an answer Go to backoffice settings section and setup the start and… August 17, 2026 at 4:24 pm
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    SalesPlay added an answer Hi, The Historical Reports Subscription was introduced to provide longer… August 17, 2026 at 3:35 pm
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    SalesPlay added an answer Yes, this feature is available in SalesPlay POS. You can… March 10, 2026 at 3:05 pm
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