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  1. Asked: November 4, 2024In:

    How to Link SalesPlay Android POS App with Web POS Version

    SalesPlay
    Best Answer
    SalesPlay Champion

    Hi! Yes, If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below: Step 1: Set Up in the Back Office Log In – Open SalesPlay POS Back Office and login to your account. Go to Settings – From the main menu, select SettiRead more

    Hi! Yes,

    If you first registered with the SalesPlay Android POS App and now want to add a Web POS on your laptop, just follow the steps listed below:

    Step 1: Set Up in the Back Office

    1. Log In – Open SalesPlay POS Back Office and login to your account.
    2. Go to Settings – From the main menu, select Settings.
    3. Select POS Devices – Click on POS Devices to manage your terminals.
    4. Add New POS – Click Add POS to create a new terminal.
    5. Name the POS – Enter a name for the new POS and select the shop where it will be used.
    6. Save – Click Save to complete the setup.

    Step 2: Connect Your Android POS App

    1. Go to the Web POS Sign-In page ( https://webpos.salesplaypos.com/sign_in )
    2. Enter your username and password.
    3. Click ” Continue ” button
    4. Select the Shop – Choose the same shop you selected in the Back Office.
    5. Choose the Terminal – Select the terminal name you created in Step 1.
    6. Click the ” Continue ” button and “Login” button
    7. Wait till the interface loads 100%

    Help Link – https://help.salesplaypos.com/help/web-pos-and-android-pos-app-on-same-account

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  2. Asked: October 18, 2024In:

    Can SalesPlay POS Handle over 10,000 Products for Grocery Store?

    SalesPlay
    SalesPlay Champion

    Hi Aanya, SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use. For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal. Since you have 10,000 products, we recRead more

    Hi Aanya,

    SalesPlay POS app can handle an unlimited number of products. However, the performance depends on the device you use.

    For example, if your store has a lot of products and high transaction volumes, you’ll need a high-performance POS device or terminal.

    Since you have 10,000 products, we recommend a device with at least 8GB of RAM. Anything lower may slow down your system.

    Here are the recommended specifications for your POS Hardware:

    • Memory/RAM: 8GB or higher
    • Internal storage: 16GB or higher
    • Available storage: At least 2GB
    • Operating system: Android 12 or higher
    • 3rd party services: Need Google Play Services
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  3. Asked: October 3, 2024In:

    Multiple UOM

    SalesPlay
    SalesPlay Champion

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items. https://help.salesplaypos.com/help/how-to-create-a-composite-product   This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items). The MulRead more

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items.

    https://help.salesplaypos.com/help/how-to-create-a-composite-product

     

    This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items).

    The Multiple Units of Measure feature lets you define the relationship between the two, making it easy to track and sell your products in the way that suits your business best.

    https://help.salesplaypos.com/help/how-to-use-multiple-units-of-measure-for-a-single-product

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  4. Asked: October 3, 2024In:

    How can orders start from 1 every day

    SalesPlay
    SalesPlay Champion

    To make orders start from 1 every day, you can use the "Reset KOT Number Sequence" feature in SalesPlay POS. This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day. You can set the system to automatically reset the numbers daily, ensuring that everyRead more

    To make orders start from 1 every day, you can use the “Reset KOT Number Sequence” feature in SalesPlay POS.

    This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day.

    You can set the system to automatically reset the numbers daily, ensuring that every new day begins with the first order as KOT number 1.

    Help Steps – https://help.salesplaypos.com/help/reset-kot-number-sequence

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  5. Asked: October 7, 2024In:

    how to setup queue

    SalesPlay
    SalesPlay Champion

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently. It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers knoRead more

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently.

    It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers know when it’s their turn, helping to streamline operations and reduce wait times.

    It’s especially useful in busy environments like restaurants, clinics, or banks where managing customer flow is crucial.

    Help Steps – https://help.salesplaypos.com/help/how-to-set-up-queue-management

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  6. Asked: October 8, 2024In:

    Best Approach to Set Pizza Sizes in the POS System

    SalesPlay
    SalesPlay Champion

    Hello, I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through differentRead more

    Hello,

    I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through different categories.

    On the other hand, using Subcategories would require extra steps—first selecting Pizza and then selecting the size, which could slow down the process. You can still use Subcategories for different pizza types like Pan Pizza, Thin Crust, or Hand Tossed to keep everything organized.

    Hope this helps!

    How to create Variants – More https://help.salesplaypos.com/help/how-to-use-variants-of-products

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  7. Asked: October 3, 2024In:

    Removing the comment

    SalesPlay
    SalesPlay Champion

    You can disable the receipt comment feature through the Back Office in the "Design Receipt" section. Here's how: Steps to Disable the Feature: Log in to the Back Office Webportal. Select Settings from the main menu. Go to Design Receipt. Click the More button next to "Design Receipt." Turn OFF the SRead more

    You can disable the receipt comment feature through the Back Office in the “Design Receipt” section. Here’s how:

    Steps to Disable the Feature:

    1. Log in to the Back Office Webportal.
    2. Select Settings from the main menu.
    3. Go to Design Receipt.
    4. Click the More button next to “Design Receipt.”
    5. Turn OFF the Space for Receipt Comment option.
    6. Click Update.

    This will stop the comment option from appearing every time you process a sale.

    More – https://help.salesplaypos.com/help/add-comment-notes-or-messages-to-receipts

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