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Anderson
AndersonBeginner
Asked: October 3, 2024In:

Can I use composite product to create Case and Single Items?

  1. SalesPlay
    SalesPlay Champion

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items. https://help.salesplaypos.com/help/how-to-create-a-composite-product   This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items). The MulRead more

    Yes, you can use composite products in SalesPlay POS to create both Cases and Single Items.

    https://help.salesplaypos.com/help/how-to-create-a-composite-product

     

    This allows you to manage your inventory effectively by selling items in bulk (as Cases) and individually (as Single Items).

    The Multiple Units of Measure feature lets you define the relationship between the two, making it easy to track and sell your products in the way that suits your business best.

    https://help.salesplaypos.com/help/how-to-use-multiple-units-of-measure-for-a-single-product

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Anderson
AndersonBeginner
Asked: October 3, 2024In:

How can orders start from 1 every day?

  1. SalesPlay
    SalesPlay Champion

    To make orders start from 1 every day, you can use the "Reset KOT Number Sequence" feature in SalesPlay POS. This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day. You can set the system to automatically reset the numbers daily, ensuring that everyRead more

    To make orders start from 1 every day, you can use the “Reset KOT Number Sequence” feature in SalesPlay POS.

    This feature allows you to reset the KOT (Kitchen Order Ticket) numbers so that they start at 1 each day.

    You can set the system to automatically reset the numbers daily, ensuring that every new day begins with the first order as KOT number 1.

    Help Steps – https://help.salesplaypos.com/help/reset-kot-number-sequence

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Anderson
AndersonBeginner
Asked: October 7, 2024In:

how to setup queue

  1. SalesPlay
    SalesPlay Champion

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently. It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers knoRead more

    The Queue Management feature in the SalesPlay POS system helps businesses manage customer waiting lines efficiently.

    It assigns customers a number or position in a queue, allowing them to wait for their turn without crowding. This feature can display the current status of the queue, so customers know when it’s their turn, helping to streamline operations and reduce wait times.

    It’s especially useful in busy environments like restaurants, clinics, or banks where managing customer flow is crucial.

    Help Steps – https://help.salesplaypos.com/help/how-to-set-up-queue-management

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Bruce
BruceContributor
Asked: October 8, 2024In:

  1. SalesPlay
    SalesPlay Champion

    Hello, I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through differentRead more

    Hello,

    I recommend using the Variants feature for this scenario, as it will make things much easier for your staff. When you click on a pizza in the POS app, a popup window will appear, allowing you to quickly select the size (Large, Medium, or Personal) without having to navigate through different categories.

    On the other hand, using Subcategories would require extra steps—first selecting Pizza and then selecting the size, which could slow down the process. You can still use Subcategories for different pizza types like Pan Pizza, Thin Crust, or Hand Tossed to keep everything organized.

    Hope this helps!

    How to create Variants – More https://help.salesplaypos.com/help/how-to-use-variants-of-products

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Anderson
AndersonBeginner
Asked: October 3, 2024In:

How do l remove receipt comment that is popping up every time l process a sale?

  1. SalesPlay
    SalesPlay Champion

    You can disable the receipt comment feature through the Back Office in the "Design Receipt" section. Here's how: Steps to Disable the Feature: Log in to the Back Office Webportal. Select Settings from the main menu. Go to Design Receipt. Click the More button next to "Design Receipt." Turn OFF the SRead more

    You can disable the receipt comment feature through the Back Office in the “Design Receipt” section. Here’s how:

    Steps to Disable the Feature:

    1. Log in to the Back Office Webportal.
    2. Select Settings from the main menu.
    3. Go to Design Receipt.
    4. Click the More button next to “Design Receipt.”
    5. Turn OFF the Space for Receipt Comment option.
    6. Click Update.

    This will stop the comment option from appearing every time you process a sale.

    More – https://help.salesplaypos.com/help/add-comment-notes-or-messages-to-receipts

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Anderson
AndersonBeginner
Asked: October 7, 2024In:

I would like to know if the APPOINTEMENTs function is available on the system

  1. SalesPlay
    SalesPlay Champion

    Yes, the Appointments function is available in the SalesPlay POS system. It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries. For more details, you can visit our Help Centre for a step-by-step guide on how tRead more

    Yes, the Appointments function is available in the SalesPlay POS system.

    It allows businesses to easily manage customer bookings and reservations, especially useful for salons, spas, and other service-based industries.

    For more details, you can visit our Help Centre for a step-by-step guide on how to set up and use the feature.

    Read More – https://help.salesplaypos.com/help/reservations-bookings-appointments

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Tariro
Tariro
Asked: August 6, 2024In:

I want my business to run with 4-decimals. Can we do it with SalesPlay POS ?

  1. SalesPlay
    SalesPlay Champion

    YES, You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected]. (However, if you're using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line dRead more

    YES,

    You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected].

    (However, if you’re using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line due to the small paper size.)

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Nathen
Nathen
Asked: August 22, 2024In:

I want something like collect points in phone number for patients. once they visit they can start collect points in their phone number in our system ...

  1. SalesPlay
    SalesPlay Champion

    Hi Nathen Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc. The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managRead more

    Hi Nathen

    Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc.

    The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managing the stock.

    Regarding your question about loyalty points, the “Loyalty Feature” in SalesPlay POS allows you to add customers and their phone numbers to the system, enabling them to collect points during their visits and redeem them once they reach a target.

    You can find more details in the help link https://help.salesplaypos.com/help/how-to-setup-customer-loyalty-program  here –    

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Hassan
Hassan
Asked: August 2, 2024In:

We run a mini market chain and customers want vouchers they can give as gifts. Can we use SalesPlay POS to manage these vouchers so customers can use them in our supermarkets?

  1. João
    João

    I saw they have added this feature recently  https://help.salesplaypos.com/help/voucher-feature

    I saw they have added this feature recently  https://help.salesplaypos.com/help/voucher-feature

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Agar
AgarLearner
Asked: May 30, 2024In:

I want to get Two-KOT Receipts at the same time in one-printer ? Basically, when we select item and then issue the KOT, kitchen printer should print two-KOTs.

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more

    Hi,

    If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the “Print KOT / BOT” option and turn off the “Print receipts and bills” option. Additionally, enable the “Printer Groups” option and save your changes.

    1. Access the POS App’s main menu.
    2. Navigate to “Settings.”
    3. Click on “Printers.”
    4. Add a new printer by clicking the “Add” button.
    5. Enter the printer’s name and other relevant details.
    6. OFF the “Print receipts and bills” option.
    7. Enable the “Print KOT / BOT” option.
    8. Enable the relevant “Printer Groups”
    9. Save your settings.

    Read this further – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing

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