SalesPlay POS Community Latest Questions

Anderson

Is there any feature to manage—the retail store’s expenses?

  1. Hi Anderson Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section. You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or mRead more

    Hi Anderson

    Yes, SalesPlay POS offers a useful feature to manage your retail store’s expenses through the Drawer Transactions section.

    You can record various types of Cash In and Cash Out transactions, such as petty cash expenses, supplier payments, salary, donations, bill payments, staff lunch or meals or any other cash-related activity directly from the POS terminal.

    To learn how to add and track these transactions, please visit: https://help.salesplaypos.com/help/drawer-transactions

    This helps maintain accurate cash flow records and ensures better expense tracking within your store.

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Anderson

Can you change the back office login email?

  1. Hi, thank you for your question. When you register your account, the email address you provide becomes your Back-Office username, and it cannot be changed afterward. As an alternative, you can create a new User with the preferred email address and assign all necessary access levels to that account.Read more

    Hi, thank you for your question.

    When you register your account, the email address you provide becomes your Back-Office username, and it cannot be changed afterward. As an alternative, you can create a new User with the preferred email address and assign all necessary access levels to that account.

    If you accidentally used the wrong email during registration, we recommend downloading your product list, creating a new account with the correct email, and then bulk-uploading your product list again.

    If you need any assistance with the bulk upload process, we’re happy to support you.

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Anderson

Hi, Is it possible to add ticket numbering to receipts?

  1. Hi Daniel, Yes, it’s possible to add a sequential ticket number to receipts, but this feature is only available when the Kitchen Order Ticket (KOT) feature is enabled. With this setup, you can print a sequence number on receipts, which could serve as the ticket number you're looking for. You can refRead more

    Hi Daniel,

    Yes, it’s possible to add a sequential ticket number to receipts, but this feature is only available when the Kitchen Order Ticket (KOT) feature is enabled. With this setup, you can print a sequence number on receipts, which could serve as the ticket number you’re looking for.

    You can refer to this guide for setting up the KOT feature: How to Setup Kitchen Display.

    If this matches your requirement, please proceed with the setup, and feel free to contact us if you need further assistance! 😊

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Anderson

Hi, how i can open the cash drawer with out print receipt?

  1. Hi Daniel, You can open the cash drawer manually without printing a receipt by following these steps: Activate Shift Management: Log in to the Back Office web portal. Go to the FEATURE section and enable the Shift Management function. Steps to Open the Drawer: Open the POS App and navigate to the maRead more

    Hi Daniel,

    You can open the cash drawer manually without printing a receipt by following these steps:

    1. Activate Shift Management:
      • Log in to the Back Office web portal.
      • Go to the FEATURE section and enable the Shift Management function.
    2. Steps to Open the Drawer:
      • Open the POS App and navigate to the main menu.
      • Select New Sale.
      • Tap the 3-dot button in the top-right corner of the screen.
      • Select Open Drawer from the menu.

    This will open the cash drawer for you without requiring a receipt print. If you need further assistance, feel free to reach out to us anytime!

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Anderson

how to label “Name of Shop” for SalesPlay POS?

  1. Hi Daniel, Could you clarify what you’re trying to label or where you’d like the shop name to appear in the system? If you're looking to change the "Name of Shop," you can do this through the Back Office by going to Settings > Shops and renaming the shop you want. Please don’t hesitate to reach oRead more

    Hi Daniel,

    Could you clarify what you’re trying to label or where you’d like the shop name to appear in the system?

    If you’re looking to change the “Name of Shop,” you can do this through the Back Office by going to Settings > Shops and renaming the shop you want.

    Please don’t hesitate to reach out if you need any more help. Our team is here and ready to assist!

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Nathen

I want something like collect points in phone number for patients. once they visit they can start collect points in their phone number in our system ...

  1. Hi Nathen Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc. The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managRead more

    Hi Nathen

    Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc.

    The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managing the stock.

    Regarding your question about loyalty points, the “Loyalty Feature” in SalesPlay POS allows you to add customers and their phone numbers to the system, enabling them to collect points during their visits and redeem them once they reach a target.

    You can find more details in the help link https://help.salesplaypos.com/help/how-to-setup-customer-loyalty-program  here –    

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Clara

I’m a tech entrepreneur and also involved in affiliate marketing. I’m interested in joining the SalesPlay distributor or affiliate program. How can I join, and are there any requirements, such as industry experience, that I need to meet?

  1. Hello! As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program. There are no strict rules regarding industry experience for these programs. Visit the SalesPlay POS Website, head to the Distributor Referral Program or AffilRead more

    Hello!

    As a tech entrepreneur involved in affiliate marketing, you’re well-positioned to join the SalesPlay Distributor or Affiliate Program.

    There are no strict rules regarding industry experience for these programs.

    Visit the SalesPlay POS Website, head to the Distributor Referral Program or Affiliate Program pages and register.

    https://help.salesplaypos.com/help/salesplay-s-distributor-referral-program
    https://help.salesplaypos.com/help/affiliate-program

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