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Two-KOTs from Kitchen Printer
Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more
Automatic Stock Calculation for Recipe Management ?
Hello Ibrahim, This is a very good question. The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and " Without the Production Function.” With Production Function When using the "Production Function," businesses can add finished goods stock to thRead more
Hello Ibrahim,
This is a very good question.
The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and ” Without the Production Function.”
With Production Function
When using the “Production Function,” businesses can add finished goods stock to the system separately. This function allows for the finished goods to be added as stock independently. When the production function is executed, the stock of finished goods increases, and the corresponding raw materials or ingredients are reduced at that time. This means the ingredient stocks are only adjusted during the production process, not at the point of sale.
Without Production Function
Operating without the “Production Function” means businesses cannot separately add stock for finished goods. Instead, when a finished good is sold, the system directly reduces the stock of the raw materials or ingredients used in the final product. In this method, the ingredient stocks are adjusted at the moment of sale, not during a separate production step.
Read More – https://help.salesplaypos.com/help/recipe-management:-managing-your-ingredients-and-raw-materials
See lessHow to print receipt and order at same time ?
Hi Bill, This can be done. "Printing Receipts and KOTs from the Same Printer" option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously. Steps POS App Configuration Copy URL Access the POS App'sRead more
Hi Bill, This can be done.
“Printing Receipts and KOTs from the Same Printer” option in the SalesPlay POS System allows users to configure a single printer to print both receipts for customers and Kitchen Order Tickets (KOTs) simultaneously.
Steps
POS App Configuration
Copy URL
Access the POS App’s main menu.
Navigate to “Settings.”
Click on “Printers.”
Add a new printer by clicking the “Add” button.
Enter the printer’s name and other relevant details.
Enable the “Print receipts and bills” option.
Enable the “Print KOT / BOT” option.
Enable the relevant “Printer Groups”
Save your settings.
(If you already set up the page for normal receipts, do edit the existing printer setup page. Turn on the “Print receipts and bills” option first. Then enable the “Print KOT / BOT” option. After that enable “Printer Groups” options, and save your changes. )
For further details check – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing
See lessI want to enlarge the KOT numbe
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Tick On “Styled KOT”
6. Click SAVE
Navigate to the provided link: How to Set Up Styled KOT.
By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.
See lessMy receipt's bottom edge cuts during printing, any solution?
Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more
Hi Farsi.
There is an option to adjust the extra space. Follow below steps or the help article link here.
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Select printer type as “ Advanced settings”
6. Select a measurement from the Extra Space for Receipt Edge dropdown
7. Click SAVE
Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings
See lessIs Cash rounding available for Bahrain
Hello Zahra, As a reply to your question. Yes. Bahrain's use of 3 decimals, we've introduced a new cash rounding option called "Manual Rounding." This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal pRead more
Hello Zahra,
As a reply to your question. Yes.
Bahrain’s use of 3 decimals, we’ve introduced a new cash rounding option called “Manual Rounding.” This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal precision standards of countries like Bahrain.
For more assistance on setting up Manual Cash Rounding, please visit our Help Link: https://help.salesplaypos.com/help/how-to-set-up-manual-cash-rounding
See lessEpson TM-T20iii Printer issue ?
Hello Matha, Apologies for the inconvenience caused by the printer issue you encountered. If you've uploaded a logo, please remove it and upload it again. It appears that the problem is related to the logo. So, kindly remove the logo from the back office and try again. This should resolve your issueRead more
Hello Matha,
Apologies for the inconvenience caused by the printer issue you encountered. If you’ve uploaded a logo, please remove it and upload it again. It appears that the problem is related to the logo.
So, kindly remove the logo from the back office and try again.
This should resolve your issue.
See less