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faene
faene
Asked: June 10, 2025In:

I have connect my Xero accounting with Saleplay. I am not seeing any sales recorded in Xero. Need help to solve this problem

  1. SalesPlay
    SalesPlay Champion

    Hi Integrating Xero with the SalesPlay POS system allows your business to streamline financial operations by automatically passing your daily sales summary to Xero. You can also set a scheduled time for transactions to be sent. In your case, please check the scheduled transaction time in the POS setRead more

    Hi

    Integrating Xero with the SalesPlay POS system allows your business to streamline financial operations by automatically passing your daily sales summary to Xero. You can also set a scheduled time for transactions to be sent.

    In your case, please check the scheduled transaction time in the POS settings. The sales data will only appear in Xero according to this schedule.

    More Details – https://help.salesplaypos.com/help/how-to-use-xero-accounting-software-with-salesplay-pos

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faene
faene
Asked: June 10, 2025In:

I have connect my Xero accounting with Saleplay. I am not seeing any sales recorded in Xero. Need help to solve this problem

  1. SalesPlay
    SalesPlay Champion

    Hi, Please check the "Transaction Schedule Time" in your back office settings. Sales data from the POS app is sent to Xero exactly at the scheduled time you’ve configured. Make sure the date and time are correctly set. If the issue persists, feel free to reach out to our support team via the OnlineRead more

    Hi,

    Please check the “Transaction Schedule Time” in your back office settings. Sales data from the POS app is sent to Xero exactly at the scheduled time you’ve configured. Make sure the date and time are correctly set.

    If the issue persists, feel free to reach out to our support team via the Online Chat or by emailing us at [email protected].

    You can also refer to our help video for step-by-step guidance: How to Use Xero Accounting Software with SalesPlay POS

    Thank you!

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