SalesPlay POS Community Latest Questions
I need a small help to use Make.com API GET for Saleplay. What do I use as the Header Name.
I have connect my Xero accounting with Saleplay. I am not seeing any sales recorded in Xero. Need help to solve this problem
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Hi Integrating Xero with the SalesPlay POS system allows your business to streamline financial operations by automatically passing your daily sales summary to Xero. You can also set a scheduled time for transactions to be sent. In your case, please check the scheduled transaction time in the POS setRead more
Hi
Integrating Xero with the SalesPlay POS system allows your business to streamline financial operations by automatically passing your daily sales summary to Xero. You can also set a scheduled time for transactions to be sent.
In your case, please check the scheduled transaction time in the POS settings. The sales data will only appear in Xero according to this schedule.
More Details – https://help.salesplaypos.com/help/how-to-use-xero-accounting-software-with-salesplay-pos
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I have connect my Xero accounting with Saleplay. I am not seeing any sales recorded in Xero. Need help to solve this problem
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Hi, Please check the "Transaction Schedule Time" in your back office settings. Sales data from the POS app is sent to Xero exactly at the scheduled time you’ve configured. Make sure the date and time are correctly set. If the issue persists, feel free to reach out to our support team via the OnlineRead more
Hi,
Please check the “Transaction Schedule Time” in your back office settings. Sales data from the POS app is sent to Xero exactly at the scheduled time you’ve configured. Make sure the date and time are correctly set.
If the issue persists, feel free to reach out to our support team via the Online Chat or by emailing us at [email protected].
You can also refer to our help video for step-by-step guidance: How to Use Xero Accounting Software with SalesPlay POS
Thank you!
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Hello I run a vegetable outlet and use a scale for weighing products. My product codes are 3 digits long. How should I set up the barcode profile in SalesPlay POS so that it works correctly with weight-embedded barcodes?
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Hi 👋 Thanks for your question and this is a good one. Since you're using 3-digit product codes and a scale that prints weight-embedded barcodes, you'll need to configure a custom barcode profile in SalesPlay POS using the PLU (Price Look-Up code) setting. Here’s how to set it up: Go to Settings >Read more
Hi 👋
Thanks for your question and this is a good one.
Since you’re using 3-digit product codes and a scale that prints weight-embedded barcodes, you’ll need to configure a custom barcode profile in SalesPlay POS using the PLU (Price Look-Up code) setting.
Here’s how to set it up:
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Go to
Settings > Barcode Profilein your SalesPlay POS backend. -
Click on “Add New” to create a custom barcode profile (default formats like EAN-13 can’t be edited).
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In the new profile, set the “Number of Digits for PLU” to 2.
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This tells the POS to treat the first 3 digits after the prefix as the product code.
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Example: If your barcode is
2101452500006→145will be recognized as the product code.
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Save and apply the new barcode profile.
Why set PLU as 2?
Because your product codes are 3 digits, setting PLU to 2 helps the system extract and match the correct code. For 3-digit codes:
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✅ Set PLU = 2
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For 4-digit codes → PLU = 1
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For 5-digit or longer codes → PLU = 0
More info: How to Add Weight-Embedded Barcodes
Let me know if you need help creating the barcode format itself or testing it with your scale!
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KartBeginner
How can I give the bill to my customers ...
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Hi Kart You can easily print receipts in Hindi using the SalesPlay POS system, as it supports multiple languages including Hindi and other non-Latin scripts. Follow these steps to set your printer to print bills in Hindi: Open the POS App and go to the Main Menu. Select Settings > Printers. Tap tRead more
Hi Kart
You can easily print receipts in Hindi using the SalesPlay POS system, as it supports multiple languages including Hindi and other non-Latin scripts.
Follow these steps to set your printer to print bills in Hindi:
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Open the POS App and go to the Main Menu.
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Select Settings > Printers.
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Tap the Add (+) button.
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Choose Printer Type as Receipts.
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Select your Printer Model (If it’s not listed, choose Other Model).
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Set the Connection Mode and configure the other required settings.
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Choose the correct Paper Size.
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Click on Advanced Settings.
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Set the Printer Mode to Graphic Enhanced.
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Click SAVE.
For Hindi and other non-Latin languages, it’s recommended to use the Graphic Enhanced printer mode. If you face any issues, try switching to Graphic Legacy mode for better results.
For more details, you can visit the official help article:
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🔗 How to Change the Receipt Printing Language -
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Hello Kart, This is a great question! If you're selling multiple quantities of the same item (e.g., 5 roses) and want the discount (e.g., $2 off per rose) to apply to all quantities, not just one, there's a solution. This concern has been improved in SalesPlay POS version 114.5 and onwards. Here's hRead more
Hello Kart,
This is a great question!
If you’re selling multiple quantities of the same item (e.g., 5 roses) and want the discount (e.g., $2 off per rose) to apply to all quantities, not just one, there’s a solution.
This concern has been improved in SalesPlay POS version 114.5 and onwards.
Here’s how to apply discounts correctly:
✅ Update to the latest POS version (114.5 or higher) – The line discount logic has been enhanced so it now multiplies the discount by the quantity automatically.
Example:
If you sell 5 roses and apply a $2 line discount, the system will now calculate:
$2 x 5 = $10 total discountIf you’re using an older version:
Previously, the line discount applied only once per line, regardless of quantity. Make sure to update the app to benefit from this improvement.
👉 For more info, visit the help article here:
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🔗 Line Discount / Item Discount Feature
Hi SalesPlay Team, I’m currently using your POS system for my business, and now I’m planning to integrate it with my custom inventory and accounting software. For this integration, I would need access to your REST APIs. Could you ...
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Hi, Thank you for reaching out and for using SalesPlay POS to power your business! You can find detailed API documentation at our developer portal:👉 https://developer.salesplaypos.com We’re glad to hear that you're planning an integration with your custom systems. Currently, the following REST APIsRead more
Hi,
Thank you for reaching out and for using SalesPlay POS to power your business!
You can find detailed API documentation at our developer portal:
👉 https://developer.salesplaypos.comWe’re glad to hear that you’re planning an integration with your custom systems. Currently, the following REST APIs are available for integration:
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Categories
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Subcategories
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Measurements
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Taxes
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Customers
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Suppliers
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Products
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Receipts
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Orders
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Shops
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Payment Types
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GRN (Goods Received Notes)
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Inventory
You can find detailed API documentation and integration guidelines at our developer portal:
👉 https://developer.salesplaypos.comIf you haven’t already, please log in to the SalesPlay Backoffice, navigate to Integrations > Access Token, and generate your personal access token to start using the APIs securely.
Should you need help with specific use cases or endpoints, feel free to contact us anytime — we’re here to support your integration journey!
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SuhebBeginner
Can you use SalesPlay’s point-of-sale (POS) system to create and print/send a bill while you’re at the customer’s home or office during a moving service?
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Hi Suheb Yes, You Can Use SalesPlay POS for On-Site Invoicing Absolutely! With the SalesPlay POS app installed on a mobile phone, tablet, or handheld device, you can easily carry the system to the customer's location and generate invoices on-site — whether it’s at their home or office during a movinRead more
Hi Suheb
Yes, You Can Use SalesPlay POS for On-Site Invoicing
Absolutely! With the SalesPlay POS app installed on a mobile phone, tablet, or handheld device, you can easily carry the system to the customer’s location and generate invoices on-site — whether it’s at their home or office during a moving service.
To print the invoice, you can use a portable Bluetooth printer, which connects seamlessly with the app. This setup is widely used by sales teams, distribution channels, and field service providers who need to create and issue bills instantly while on the move.
It’s a flexible, mobile-friendly solution designed to support businesses on the go!
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Hi Ricardo, Thank you for your question. To display your business logo and seasonal promotional banners on the customer screen, we recommend using the latest version of the SalesPlay Customer Display App (version 2.0.1). It offers a simplified setup and several enhanced features. Key Features: ShowsRead more
Hi Ricardo,
Thank you for your question.
To display your business logo and seasonal promotional banners on the customer screen, we recommend using the latest version of the SalesPlay Customer Display App (version 2.0.1). It offers a simplified setup and several enhanced features.
Key Features:
Shows real-time order details including items, discounts, taxes, and the total amount.
Displays your business logo and promotional ads or banners.
Supports dark mode (based on your device’s system settings).
Compatible with both portrait and landscape modes.
(Note: Logos and promotional images are only visible in landscape mode.)
✅ Download the app:
SalesPlay Customer Display – Google Play Store
🛠 Setup guide:
How to Setup Customer Display App
If you’re currently using an older version, we highly recommend updating to version 2.0.1 for the best experience.
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