Wayne

eed help don’t know what to do. Buggg saying license expire

  1. Hi Wayne, We’re here to help! Contact us at [email protected] or WhatsApp +1 888 300 3974.

    Hi Wayne,

    We’re here to help! Contact us at [email protected] or WhatsApp +1 888 300 3974.

    See less
Wayne

My register keep bumping me out saying license expire I should contact,I see email and phone with no information. I have to delete the app re signing in to back back on ever so often. My account is up to ...

  1. Hi Wayne, We’re here to assist you! Please feel free to contact us at: Email: [email protected] WhatsApp: +1 888 300 3974 Looking forward to helping you resolve this.

    Hi Wayne,

    We’re here to assist you! Please feel free to contact us at:

    Email: [email protected]
    WhatsApp: +1 888 300 3974

    Looking forward to helping you resolve this.

    See less
Tony1

  1. Hi Tony, When deleting a loyalty program, a clear warning is displayed stating: “After you delete the loyalty program, you cannot recover the existing points.” Additionally, the system requires a password to confirm the deletion, emphasizing the critical nature of this action. To clarify, deleting aRead more

    Hi Tony,

    When deleting a loyalty program, a clear warning is displayed stating:
    “After you delete the loyalty program, you cannot recover the existing points.” Additionally, the system requires a password to confirm the deletion, emphasizing the critical nature of this action.

    To clarify, deleting a program is different from disabling it. Deletion is a permanent action, and the points associated with the program are removed as a result.

    Restoration Process:

    While restoring the deleted points is not part of the standard system functionality, there may be a possibility to recover the data through third-party cloud service providers. However, please note the following:

    1. No Guarantee of Restoration: The recovery depends on the availability of data backups maintained by the cloud server provider, and restoration cannot be guaranteed.
    2. Costs Involved: The restoration process requires significant time, resources, and external support, which may include:
      • Charges from the cloud server provider for recovery efforts.
      • Costs for our internal team to process and analyze the restored data.
      • Development of scripts to update customer records in the system.
    3. Time Requirements: Depending on the size and complexity of the data, the restoration process may take several days.

    Next Steps:

    If you agree to cover the costs and time involved in attempting the restoration, we can coordinate with the third-party service provider to initiate the process. Please note that even with these efforts, restoration success is not guaranteed.

    Let us know if you wish to proceed so we can take the necessary steps.

    See less
mleung@mcs-aruba.com

Hello All/Support We own a spa/gym facilities, how to enable the automatic billing features ? for below options Salons/Spas: Time-based billing for appointments or room usage. Rental Services: Automate charges for equipment or space rentals. Regards, Michael Leung

  1. Hello Michael, For your spa and gym facilities, you can utilize the Reservations/Bookings/Appointments feature to enable automatic billing for time-based services like appointments. Here’s how you can set it up: Add your spa or salon staff (e.g., therapists) under the "Other Staff" section. Use theRead more

    Hello Michael,

    For your spa and gym facilities, you can utilize the Reservations/Bookings/Appointments feature to enable automatic billing for time-based services like appointments.

    Here’s how you can set it up:

    1. Add your spa or salon staff (e.g., therapists) under the “Other Staff” section.
    2. Use the Appointments feature to manage and bill for time-based services automatically.

    You can find detailed guidance on setting this up in the following help article:
    Reservations/Bookings/Appointments – https://help.salesplaypos.com/help/reservations-bookings-appointments

    See less
Anderson

Support weighing scale?

  1. Hi Anderson, Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets. If you’d like more detaiRead more

    Hi Anderson,

    Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets.

    If you’d like more details on setup or compatible equipment, feel free to reach out!

    See less