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Agar
AgarLearner
Asked: September 23, 2025In:

Can you add an option to display currency notes such as ₹50, ₹100, ₹200, and ₹500 on the billing interface?It would make cash transactions much easier and faster for cashiers if they can simply tap the note amounts instead ...

  1. Antonio
    Antonio

    This is a good feature

    This is a good feature

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Agar
AgarLearner
Asked: April 1, 2025In:

Hello I am using an iMin POS device, but when I connect it to the cash drawer, the drawer does not open. What could be the issue, and how can I fix it ?

  1. SalesPlay
    SalesPlay Champion

    Hello Agar If your cash drawer is not opening when connected to your iMin POS device, you may need to adjust the ESC/POS command settings. Follow these steps: Open the POS App Main Menu. Go to Settings. Select Printers. Click Add (+) button or edit an existing printer setup. Click Advanced Settings.Read more

    Hello Agar

    If your cash drawer is not opening when connected to your iMin POS device, you may need to adjust the ESC/POS command settings. Follow these steps:

    1. Open the POS App Main Menu.
    2. Go to Settings.
    3. Select Printers.
    4. Click Add (+) button or edit an existing printer setup.
    5. Click Advanced Settings.
    6. Locate the Drawer ESC/POS Commands field.
    7. Check the existing command and, update it to 10,14,00,00,00 match your POS terminal.
    8. Click Save to apply the changes.
    9. Ensure that the “Connect Cash Drawer with Printer” option is enabled.

     

    You can find more details in the SalesPlay Help Centre: Change Drawer ESC/POS Commands.

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Agar
AgarLearner
Asked: May 30, 2024In:

I want to get Two-KOT Receipts at the same time in one-printer ? Basically, when we select item and then issue the KOT, kitchen printer should print two-KOTs.

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi, If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the "Print KOT / BOT" option and turn off the "Print receipts and bills" option. Additionally, enable the "Printer Groups" option and save your changes. Access the POS App's main menu. Navigate toRead more

    Hi,

    If you need to print multiple KOTs on the same printer, set up multiple printer setup pages. Enable the “Print KOT / BOT” option and turn off the “Print receipts and bills” option. Additionally, enable the “Printer Groups” option and save your changes.

    1. Access the POS App’s main menu.
    2. Navigate to “Settings.”
    3. Click on “Printers.”
    4. Add a new printer by clicking the “Add” button.
    5. Enter the printer’s name and other relevant details.
    6. OFF the “Print receipts and bills” option.
    7. Enable the “Print KOT / BOT” option.
    8. Enable the relevant “Printer Groups”
    9. Save your settings.

    Read this further – https://help.salesplaypos.com/help/same-printer-receipts-and-kot-printing

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