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How can I use cash rounding for my business in Bahrain? We need to use three decimal places. The SalesPlay help center says the Cash-rounding option is available, but I can’t find it. How do I use cash rounding?
When I have the SalesPlay App installed on my Sunmi POS device, the keyboard doesn’t appear when I need it. Sometimes the keyboard shows up, but it doesn’t let me type letters or numbers. How can I fix this issue?
Hello, Which Sunmi model you using?
Hello, Which Sunmi model you using?
See lessI have a request. Can we have a feature where the POS doesn’t display the expected cash amount at the end of the shift? This way, cashiers won’t see it, reducing the chances of cashier fraud. Can the SalesPlay team develop this ...
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more
The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:
(Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)
For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature
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I have a wholesale business where I sell lots of stuff. When I pick something to sell, it would be helpful if a window could pop up with a keypad so I can type in how many I’m selling. Do you ...
Hi Rahman, Yes, SalesPlay has a feature that allows you to enter the quantity with a keypad before adding a product to the cart, which should work perfectly for your wholesale business. If you'd like, we can set up a quick demo so you can see exactly how SalesPlay can streamline the process for you.Read more
Hi Rahman,
Yes, SalesPlay has a feature that allows you to enter the quantity with a keypad before adding a product to the cart, which should work perfectly for your wholesale business.
If you’d like, we can set up a quick demo so you can see exactly how SalesPlay can streamline the process for you. Feel free to contact us at [email protected], and let us know a convenient time!
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We need to make the KOT number bigger on the printed KOTs. It’s too small right now. Can we find a way to make it larger or more noticeable? Thank you
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps: 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “AddRead more
This option is available. To make the KOT number and other details more prominent on the printed KOTs in SalesPlay, you can adjust the styling settings by following these steps:
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Tick On “Styled KOT”
6. Click SAVE
Navigate to the provided link: How to Set Up Styled KOT.
By following these steps, you should be able to enhance the visibility of the KOT number on the printed KOTs, making it easier for kitchen staff to identify and process orders effectively.
See lessMy receipts print aren’t printing the full footer message, especially the “Terms and Conditions” part. It’s too long and gets cut off halfway, even spilling over to the next receipt’s header. I had to remove the footer message for now, but ...
Hi Farsi. There is an option to adjust the extra space. Follow below steps or the help article link here. 1. POS App main menu 2. Select “ Settings ” 3. Select “Printers” 4. Click on the already created printer or Click the “Add (+) button 5. Select printer type as “ Advanced settings” 6. Select a mRead more
Hi Farsi.
There is an option to adjust the extra space. Follow below steps or the help article link here.
1. POS App main menu
2. Select “ Settings ”
3. Select “Printers”
4. Click on the already created printer or Click the “Add (+) button
5. Select printer type as “ Advanced settings”
6. Select a measurement from the Extra Space for Receipt Edge dropdown
7. Click SAVE
Help Article – https://help.salesplaypos.com/help/how-to-set-extra-space-for-receipt-edge-in-printer-settings
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Dear Community, I am planning to purchase either Sunmi or Imin latest model. I saw some major POS apps are not compatible with dual display. Is SalesPlay support dual display for above POS brands ?
Dear Community, Yes, SalesPlay POS does support dual displays on compatible devices, including models from Sunmi and Imin. To ensure proper functionality, the dual display must be correctly set up within the SalesPlay POS settings. You can find detailed steps on configuring dual displays in SalesPlaRead more
Dear Community,
Yes, SalesPlay POS does support dual displays on compatible devices, including models from Sunmi and Imin.
To ensure proper functionality, the dual display must be correctly set up within the SalesPlay POS settings.
You can find detailed steps on configuring dual displays in SalesPlay’s Help Centre. Please visit this link for the complete setup instructions.
Link – https://help.salesplaypos.com/help/how-to-setup-dual-display
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In our restaurant, we offer a variety of dishes such as Biriyani, Fried Rice, Hoppers, and Roti. We have several cooks, each specializing in different dishes. I have a Question. As an example, if a customer orders Biriyani and Roti, can POS ...
Hello Aarav Yes! The POS system has a KOT printer setting called “Print single product per KOT/BOT.” When enabled, it generates a separate KOT for each item in an order. For example, if a customer orders 2 Biriyani and 3 Fried Rice, the system will print 5 KOTs – 2 for Biriyani and 3 for Fried Rice.Read more
Hello Aarav
Yes! The POS system has a KOT printer setting called “Print single product per KOT/BOT.”
When enabled, it generates a separate KOT for each item in an order. For example, if a customer orders 2 Biriyani and 3 Fried Rice, the system will print 5 KOTs – 2 for Biriyani and 3 for Fried Rice. This allows kitchen staff to assign each KOT to the cook responsible for that dish.
Once the food is prepared, cooks can place each KOT near the corresponding dish or plate, making it easy for waiters to serve the correct items to the right customers.
Help Steps – https://help.salesplaypos.com/help/how-to-enable-item-specific-kot-bot-ticket-printing
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Hey friends! I am running a dairy shop and rolling out some promotions. Here’s the deal: when customers buy 5 Yoghurts, they get one for free. Right now, I’m handling this by giving discounts, but it’s a bit tricky. Is there a ...
Read this help article https://help.salesplaypos.com/help/how-to-implement-a-buy-one-get-one-free-promotion
Read this help article https://help.salesplaypos.com/help/how-to-implement-a-buy-one-get-one-free-promotion
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Hello Zahra, As a reply to your question. Yes. Bahrain's use of 3 decimals, we've introduced a new cash rounding option called "Manual Rounding." This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal pRead more
Hello Zahra,
As a reply to your question. Yes.
Bahrain’s use of 3 decimals, we’ve introduced a new cash rounding option called “Manual Rounding.” This feature allows you to precisely adjust the bill total to accommodate customized discounts, intricate tax calculations, or meet the specific decimal precision standards of countries like Bahrain.
For more assistance on setting up Manual Cash Rounding, please visit our Help Link: https://help.salesplaypos.com/help/how-to-set-up-manual-cash-rounding
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