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SalesPlay POS Community Latest Questions

Williamsj043
Williamsj043Beginner
Asked: March 11, 20252025-03-11T16:11:26+05:30 2025-03-11T16:11:26+05:30In: General questions

How can I resolve payment gateway errors in POS software?

I’ve been facing recurring payment gateway errors with my POS software recently, and it’s starting to impact the transaction process. These errors usually occur when trying to process payments, either causing the transaction to fail or delay. The issue seems inconsistent—sometimes it works fine, and other times it throws an error message indicating a failure to connect to the payment processor. I’ve already checked the network connection and confirmed that everything on the hardware side is functioning properly, but the issue persists.

Has anyone else experienced similar payment gateway errors in their POS system? If so, what steps did you take to troubleshoot and resolve the issue? I’ve already looked into reconfiguring the payment gateway settings and tested with different payment processors, but the issue still occurs intermittently. Any suggestions or advice on how to prevent these errors in the future would be really helpful. Thanks in advance!

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