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SalesPlay POS Community Latest Questions

Graham
Graham
Asked: October 29, 2024In:

Hi, I think some of my cashiers may be involved in fraud, but my current system doesn’t have the tools to catch it. Does the SalesPlay POS app have any features to help prevent fraud? What are they? This is a sensitive issue ...

  1. SalesPlay
    SalesPlay Champion

    Hi, We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:   Blind Cash Up Feature: This feature prevents cashieRead more

    Hi,

    We understand how important it is to safeguard your business from potential fraud. The SalesPlay POS app offers several features specifically designed to help prevent fraudulent activity by cashiers. Here’s an overview of some key tools:

     

    Blind Cash Up Feature:

    This feature prevents cashiers from viewing the total expected cash in the drawer when closing the register. It can reduce the chances of cash manipulation. You can enable it in your settings here ( https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature ) .

     

    Deleted Receipts Report:

    SalesPlay provides a report for tracking deleted receipts, allowing you to identify any suspicious deletions made by cashiers. Regularly reviewing this report can highlight unusual activity. Learn more about it here ( https://help.salesplaypos.com/help/deleted-receipts-report ).

     

    Employee Access Control:

    You can manage and limit the permissions of each employee using SalesPlay POS, restricting access to only the functions they need. This feature is crucial for controlling sensitive areas of the POS system. Find out how to set it up here ( https://help.salesplaypos.com/help/how-to-manage-employee-pos-access-rights ).

     

    Avoiding Duplicate Receipts:

    The POS app also helps prevent fraudulent receipt duplication, ensuring that each transaction is only printed once unless reauthorization is given. Details on enabling this setting are available here ( https://help.salesplaypos.com/help/how-to-avoid-printing-duplication-receipts ).

     

    These features are designed with reliability and security in mind to give you greater control over your business operations. If you need assistance with setup or have more questions, feel free to reach out!

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Anderson
AndersonBeginner
Asked: October 12, 2024In:

How can i change cashier name ..please

  1. Bruce
    Bruce Contributor

    Hi Daniel, To change the cashier's name, you can simply update the name in the record. However, changing the cashier's username is limited in SalesPlay. Please note that we don't recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data recoRead more

    Hi Daniel,

    To change the cashier’s name, you can simply update the name in the record. However, changing the cashier’s username is limited in SalesPlay. Please note that we don’t recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data records.

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Nathan
Nathan
Asked: April 17, 2024In:

I have a request. Can we have a feature where the POS doesn’t display the expected cash amount at the end of the shift? This way, cashiers won’t see it, reducing the chances of cashier fraud. Can the SalesPlay team develop this ...

  1. SalesPlay
    SalesPlay Champion

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps: Login to POS Back Office Webportal Select “ Users” from main menu Go to the “Access Rights” Click on the already created user role Select “Sale” modules and click the dropdown icon Untick “ViRead more

    The Blind Cash Up feature is already available in SalesPlay POS. You can enable it by following these steps:

    1. Login to POS Back Office Webportal
    2. Select “ Users” from main menu
    3. Go to the “Access Rights”
    4. Click on the already created user role
    5. Select “Sale” modules and click the dropdown icon
    6. Untick “View shift report”
    7. Click “Update” button

     

    (Once the “view shift report” option is unchecked, users will be unable to access the “shift report” in the cash management section, and they won’t have visibility of the expected cash amount during shift-end.)

    For more – https://help.salesplaypos.com/help/how-to-enable-the-blind-cash-up-feature

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