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weighing scale
Hi Anderson, Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets. If youβd like more detaiRead more
Hi Anderson,
Yes, SalesPlay POS supports weighing scales. We recommend using the Magellan 9400i Scanner Scale for seamless integration. This device combines scanning and weighing functionalities, making it perfect for retail environments like grocery stores and supermarkets.
If youβd like more details on setup or compatible equipment, feel free to reach out!
See lessLate-Night Shifts: How to Filter for Specific Time Periods?
Hi Amelia, To generate a sales report for your specific late-night shift (6 PM to 2 AM), you can easily filter the time period in the back office. Hereβs how: Go to the Reports section in the back office and select Sales Summary. For the Date Range, choose Custom Range: Set the Start Date to yesterdRead more
This will generate a comprehensive report for your desired shift period.
Image Quality and Size
Hi Daniel, There are no strict limitations on image size and resolution when uploading product images. Before uploading, please refresh the page or log out and log back in. After uploading, the system will allow you to crop the image to a 1:1 ratio as needed. We recommend using the following formatsRead more
Hi Daniel,
There are no strict limitations on image size and resolution when uploading product images. Before uploading, please refresh the page or log out and log back in.
After uploading, the system will allow you to crop the image to a 1:1 ratio as needed. We recommend using the following formats:
E β Signature
Hi Daniel, To enable E-signature in SalesPlay, follow these steps: Go to System Settings in the back office, then navigate to Design Receipt > MORE and enable the E-signature option. Next, go to System Settings > Payment Types, select the payment method that requires an E-signature, enable E-sRead more
Hi Daniel,
To enable E-signature in SalesPlay, follow these steps:
How to delete an account
Hi Daniel, To delete your account, go to the My Account page in the back office and select the delete option. Please note that refunds are not available for previously purchased licenses. Weβre sorry to see you go, and your feedback would be valuable in helping us improve. If you have any suggestionRead more
Hi Daniel,
To delete your account, go to the My Account page in the back office and select the delete option. Please note that refunds are not available for previously purchased licenses.
Weβre sorry to see you go, and your feedback would be valuable in helping us improve. If you have any suggestions, feel free to share them with us.
See lessWireless PDA Camera for Barcode Scanning
Hi Khalid, Yes, SalesPlay supports PDA devices with barcode scanning capabilities, so you can conveniently add stock to your inventory using a wireless PDA instead of manually entering it on a computer.
Hi Khalid,
Yes, SalesPlay supports PDA devices with barcode scanning capabilities, so you can conveniently add stock to your inventory using a wireless PDA instead of manually entering it on a computer.
See lessHow to make all stocks zero
Hi Kamil, SalesPlay offers a feature to reset all inventory stock levels to zero, allowing you to start fresh and correct any discrepancies in your stock. This can make it much easier to perform an accurate stock count. Please follow the steps in this guide to set all stock levels to zero: https://hRead more
Hi Kamil,
SalesPlay offers a feature to reset all inventory stock levels to zero, allowing you to start fresh and correct any discrepancies in your stock. This can make it much easier to perform an accurate stock count.
Please follow the steps in this guide to set all stock levels to zero: https://help.salesplaypos.com/help/how-to-set-all-inventory-stock-levels-to-zero
See lessHow can i change cashier name
Hi Daniel, To change the cashier's name, you can simply update the name in the record. However, changing the cashier's username is limited in SalesPlay. Please note that we don't recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data recoRead more
Hi Daniel,
To change the cashierβs name, you can simply update the name in the record. However, changing the cashierβs username is limited in SalesPlay. Please note that we donβt recommend deleting a cashier record if they have been actively handling transactions, as this could affect your data records.
See lessKeypad for selling large quantities ?
Hi Rahman, Yes, SalesPlay has a feature that allows you to enter the quantity with a keypad before adding a product to the cart, which should work perfectly for your wholesale business. If you'd like, we can set up a quick demo so you can see exactly how SalesPlay can streamline the process for you.Read more
Hi Rahman,
Yes, SalesPlay has a feature that allows you to enter the quantity with a keypad before adding a product to the cart, which should work perfectly for your wholesale business.
If youβd like, we can set up a quick demo so you can see exactly how SalesPlay can streamline the process for you. Feel free to contact us at [email protected], and let us know a convenient time!
See lessError in KOT display
Hi Peco, Could you please update your app to the latest version and try again? If the issue persists, feel free to reach out to our support team at [email protected] with a detailed description of the error. Theyβll be assist you further.
Hi Peco,
Could you please update your app to the latest version and try again? If the issue persists, feel free to reach out to our support team at [email protected] with a detailed description of the error. Theyβll be assist you further.
See less