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SalesPlay POS Community Latest Questions

Nathen
Nathen
Asked: September 22, 2025In:

Hi The internet in my area is often slow, and sometimes I don’t have a stable Wi-Fi connection. Can I use the SalesPlay POS app in Offline Mode to keep billing during these times? If yes, how can I sync all the ...

  1. SalesPlay
    SalesPlay Champion

    Hi Yes, you can continue basic billing in Offline Mode when your internet is slow or unavailable. Once your internet connection is stable, simply go to Manage Sales → Past Receipts and tap Sync Receipts to the Cloud to send all offline receipts to the Back Office. Important: Do not uninstall the appRead more

    Hi Yes, you can continue basic billing in Offline Mode when your internet is slow or unavailable.

    Once your internet connection is stable, simply go to Manage Sales → Past Receipts and tap Sync Receipts to the Cloud to send all offline receipts to the Back Office.

    Important:

    • Do not uninstall the app

    • Do not clear the app data

    Doing either before syncing may cause your unsynced receipts to be lost.

    More Details and Step-by-step video – https://help.salesplaypos.com/help/how-to-sync-offline-receipts

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Nathen
Nathen
Asked: June 30, 2025In:

Hello We are planning to create a plugin that will work with a local accounting system for one of our customers who is using SalesPlay. We saw that there is an API available for developers. Can you please confirm if webhooks are ...

  1. Aanya
    Aanya

    Hi, yes – Webhook support is now available in SalesPlay, and it’s been really helpful for us. We’re using it to get real-time updates from the POS system You can find more details about how it works here https://help.salesplaypos.com/help/webhooks Hope this helps

    Hi, yes – Webhook support is now available in SalesPlay, and it’s been really helpful for us.

    We’re using it to get real-time updates from the POS system

    You can find more details about how it works here https://help.salesplaypos.com/help/webhooks

    Hope this helps

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Nathen
Nathen
Asked: August 22, 2024In:

I want something like collect points in phone number for patients. once they visit they can start collect points in their phone number in our system ...

  1. SalesPlay
    SalesPlay Champion

    Hi Nathen Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc. The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managRead more

    Hi Nathen

    Yes, you can use the SalesPlay POS software for any service-based business, including clinics, dispensaries, medical centers, etc.

    The software allows you to add services (Products) like OPD, Channeling, Consulting, and you can also add products such as drugs, medicines, and tablets, managing the stock.

    Regarding your question about loyalty points, the “Loyalty Feature” in SalesPlay POS allows you to add customers and their phone numbers to the system, enabling them to collect points during their visits and redeem them once they reach a target.

    You can find more details in the help link https://help.salesplaypos.com/help/how-to-setup-customer-loyalty-program  here –    

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