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SalesPlay POS Community Latest Questions

SofeaIrdina
SofeaIrdinaBeginner
Asked: October 24, 2025In:

Hi everyoneI run a mini-mart in Malaysia and m interested in the MyInvoice2U e-invoicing integration (for Malaysia’s MyInvois system). I have questions Is this integration available for SalesPlay ? 2. What are the exact steps I must follow to join Any tips or ...

  1. SalesPlay
    SalesPlay Champion

    Hi Sofea, Yes, SalesPlay POS supports integration with MyInvoice2U, enabling seamless e-invoicing compliant with Malaysia’s LHDN regulations. This integration automates the process of generating and submitting e-invoices to the MyInvois system. Steps to Set Up MyInvoice2U Integration in SalesPlay PORead more

    Hi Sofea,

    Yes, SalesPlay POS supports integration with MyInvoice2U, enabling seamless e-invoicing compliant with Malaysia’s LHDN regulations. This integration automates the process of generating and submitting e-invoices to the MyInvois system.

    Steps to Set Up MyInvoice2U Integration in SalesPlay POS:

    1. Register with MyInvoice2U:

    2. Register or Log in to SalesPlay Back Office:

    3. Obtain a Distributor Code:

      • Contact an authorized SalesPlay distributor to get a Distributor Code. Without this code, you won’t see the “MyInvoice2U Tax Integration” feature in your back office.

      • For assistance, you can contact SalesPlay support via WhatsApp: +1 888 300 3974 or email

    4. Enable the MyInvoice2U Feature in SalesPlay:

      • In your SalesPlay Back Office, navigate to Settings → Features.

      • Find “MyInvoice2U Tax Integration” and toggle it ON.

      • Click Save.

    5. Generate and Copy the Access Token:

      • Go to Integrations → MyInvoice2U – Account Setup in the Back Office.

      • Click the “Copy” button to copy your Access Token.

      • Paste the token into a safe document — you’ll need it in the next step.

    6. Connect Your MyInvoice2U Account:

      • On the MyInvoice2U website, sign in or register.

      • Navigate to the Dashboard → Profile section → SalesPlay Configuration tab.

      • Paste the Access Token and click Connect.

    Once connected, SalesPlay POS will automatically send sales data to MyInvoice2U, which will then generate and submit e-invoices to the MyInvois system for validation.

    If you have any further questions or need assistance, feel free to ask!

    Help Article – https://help.salesplaypos.com/help/myinvoice2u-e-invoicing

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Kart
KartBeginner
Asked: May 28, 2025In:

How can I give the bill to my customers ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion

    Hi Kart You can easily print receipts in Hindi using the SalesPlay POS system, as it supports multiple languages including Hindi and other non-Latin scripts. Follow these steps to set your printer to print bills in Hindi: Open the POS App and go to the Main Menu. Select Settings > Printers. Tap tRead more

    Hi Kart

    You can easily print receipts in Hindi using the SalesPlay POS system, as it supports multiple languages including Hindi and other non-Latin scripts.

    Follow these steps to set your printer to print bills in Hindi:

    1. Open the POS App and go to the Main Menu.

    2. Select Settings > Printers.

    3. Tap the Add (+) button.

    4. Choose Printer Type as Receipts.

    5. Select your Printer Model (If it’s not listed, choose Other Model).

    6. Set the Connection Mode and configure the other required settings.

    7. Choose the correct Paper Size.

    8. Click on Advanced Settings.

    9. Set the Printer Mode to Graphic Enhanced.

    10. Click SAVE.

    For Hindi and other non-Latin languages, it’s recommended to use the Graphic Enhanced printer mode. If you face any issues, try switching to Graphic Legacy mode for better results.

    For more details, you can visit the official help article:
    🔗 How to Change the Receipt Printing Language

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Tariro
Tariro
Asked: August 6, 2024In:

I want my business to run with 4-decimals. Can we do it with SalesPlay POS ?

  1. SalesPlay
    SalesPlay Champion

    YES, You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected]. (However, if you're using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line dRead more

    YES,

    You can configure your SalesPlay POS to display 4 decimal places. To enable this, please contact our support team at [email protected].

    (However, if you’re using a 58mm printer, please note that large values, such as $10,000 with 4 decimals (e.g., 10,000.0000), may extend to a second line due to the small paper size.)

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Ian
Ian
Asked: April 30, 2024In:

I am running a laundry biz and want to know if SALESPLAY is ok with the business process. If you have any suggestions and ideas please share them here. Thank You    

  1. Bruce
    Bruce Contributor

    Hi Ian, Yes, SalesPlay POS is a great fit for laundry businesses! With our customizable features, you can efficiently manage customer orders, track inventory of cleaning supplies, monitor payment statuses, and handle multiple service types like dry cleaning, alterations, and express services withinRead more

    Hi Ian,

    Yes, SalesPlay POS is a great fit for laundry businesses! With our customizable features, you can efficiently manage customer orders, track inventory of cleaning supplies, monitor payment statuses, and handle multiple service types like dry cleaning, alterations, and express services within a single system. Plus, SalesPlay makes it easy to generate invoices and offers detailed reporting to help you understand business performance.

    If you’d like, we can set up a quick demo tailored to laundry service needs, so you can see exactly how SalesPlay can streamline operations and enhance customer satisfaction in your business. Please feel free to contact us at [email protected], and let us know when you’re available!

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CheeKiong
CheeKiong
Asked: April 19, 2024In:

I need feedback for my Tax question. I’m in Singapore, running a restaurant where the tax system, including GST and service charge, is unique. I’ve tested various POS software, but none seem to handle Singapore’s tax setup. Can SalesPlay meet the needs ...

  1. Arun
    Arun Beginner

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up - https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

    I also using above method and you can do it using SalesPlay POS. check this help article this will be helpful to set up – https://help.salesplaypos.com/help/how-to-add-multiple-taxes-or-other-charges

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