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Home/Advanced Inventory

SalesPlay POS Community Latest Questions

Rahim
RahimBeginner
Asked: October 24, 2025In: Advanced Inventory

Is there an option to return stocks directly ?

Hello I run a book shop in Bangladesh and I wanted to know if SalesPlay POS supports returning purchased products directly to suppliers. In my business, returns are a very important part of operations. Currently, I see the Stock Adjustment (SA) feature, ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on October 24, 2025 at 12:34 pm

    Hello Rahim, Yes! SalesPlay Back Office now supports creating Purchase Return Notes (PRN) to easily return purchased products to suppliers. The Stock Adjustment (SA) feature still exists for industries that prefer it. You can now use PRN for proper supplier returns, keeping your stock and accountingRead more

    Hello Rahim, Yes!

    SalesPlay Back Office now supports creating Purchase Return Notes (PRN) to easily return purchased products to suppliers.

    • The Stock Adjustment (SA) feature still exists for industries that prefer it.

    • You can now use PRN for proper supplier returns, keeping your stock and accounting accurate.

    • Version supporting this feature: 1.115.7

    This makes managing supplier returns much easier for book shops and other retail businesses.

    Follow these steps to create and manage a PRN:

    • Log in to the SalesPlay POS Back Office.
    • Click Inventory from the left-side navigation menu.
    • Select Purchase Return Note (PRN).
    • Click Create Purchase Return Note to start a new return.
    • Choose the Shop/Branch where the return is being processed.
    • Select a Reason for Return from the dropdown (e.g., Damage, Expired).
    • Choose the Supplier (if applicable).
    • Enter the Return Stock Quantity for each product.
    • Click the Add (+) icon to confirm each item.
    • Finally, click Create to save and submit the Purchase Return Note.

    Help Article – https://help.salesplaypos.com/help/purchase-return-note-prn-supplier-returns

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Nathen
Nathen
Asked: August 15, 2024In: Advanced Inventory

How to Delete or Edit a GRN in the Back Office

How can I delete or edit a GRN in the back office?

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Ibrahim
Ibrahim
Asked: May 22, 2024In: Advanced Inventory

Automatic Stock Calculation for Recipe Management ?

I’m planning to use a Recipe Management system. For testing, I’ve added ingredient products separately to the product list and included their stock amounts. Will the system automatically calculate the stock amount of a composite product based on the availability of ...

  1. SalesPlay
    Best Answer
    SalesPlay Champion
    Added an answer on May 29, 2024 at 3:47 am

    Hello Ibrahim, This is a very good question. The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and " Without the Production Function.” With Production Function When using the "Production Function," businesses can add finished goods stock to thRead more

    Hello Ibrahim,

    This is a very good question.

    The Recipe Management System in the SalesPlay POS can operate in two modes: with the “Production Function” and ” Without the Production Function.”

    With Production Function
    When using the “Production Function,” businesses can add finished goods stock to the system separately. This function allows for the finished goods to be added as stock independently. When the production function is executed, the stock of finished goods increases, and the corresponding raw materials or ingredients are reduced at that time. This means the ingredient stocks are only adjusted during the production process, not at the point of sale.

    Without Production Function
    Operating without the “Production Function” means businesses cannot separately add stock for finished goods. Instead, when a finished good is sold, the system directly reduces the stock of the raw materials or ingredients used in the final product. In this method, the ingredient stocks are adjusted at the moment of sale, not during a separate production step.

    Read More – https://help.salesplaypos.com/help/recipe-management:-managing-your-ingredients-and-raw-materials

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Arun
ArunBeginner
Asked: May 10, 2024In: Advanced Inventory

Does SalesPlay POS Support Automatic Quantity Adjustment Based on Customer's Total Spend?

For example, in my sweet shop, if someone wants to spend Rs. 10 on Bombay sweets, will the system figure out and change the amount to match grams approximately? Need your answers please.

  1. SalesPlay
    SalesPlay Champion
    Added an answer on June 5, 2024 at 4:36 am

    Yes, this business case can be catered via the "Adjust Quantity Based on Price" feature. How to activate Adjust Quantity Based on Price 1. Login to POS Back Office Webportal 2. Select “ Settings ” from main menu 3. Go to the “ Software Setup” 4. Tick ON “Adjust quantity based on price” button 5. CliRead more

    Yes, this business case can be catered via the “Adjust Quantity Based on Price” feature.

    How to activate Adjust Quantity Based on Price

    1. Login to POS Back Office Webportal
    2. Select “ Settings ” from main menu
    3. Go to the “ Software Setup”
    4. Tick ON “Adjust quantity based on price” button
    5. Click “ Update”

    How to perform the Adjust Quantity Based on Price option in the POS App

    1. POS App main menu
    2. Select “ New Sale ”
    3. Select an item and click
    4. Click again the item at the ITEM CART area.
    5. Go to the “Line Total” area and click
    6. Enter the value the customer willing to pay for the products
    7. Quantity will be adjusted automatically
    8. Click “Add” button
    9. Now click CHARGE and proceed

    Help Article – https://help.salesplaypos.com/help/how-to-adjust-quantity-based-on-the-price

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Kamil
Kamil
Asked: April 19, 2024In: Advanced Inventory

How to make all stocks zero

I messed up managing stock entries, and now my inventory is all over the place. I want to reset everything to zero and then conduct a stock count. Do I have to do this manually for each item? Is there an ...

  1. Bruce
    Bruce Contributor
    Added an answer on November 19, 2024 at 11:08 am

    Hi Kamil, SalesPlay offers a feature to reset all inventory stock levels to zero, allowing you to start fresh and correct any discrepancies in your stock. This can make it much easier to perform an accurate stock count. Please follow the steps in this guide to set all stock levels to zero: https://hRead more

    Hi Kamil,

    SalesPlay offers a feature to reset all inventory stock levels to zero, allowing you to start fresh and correct any discrepancies in your stock. This can make it much easier to perform an accurate stock count.

    Please follow the steps in this guide to set all stock levels to zero: https://help.salesplaypos.com/help/how-to-set-all-inventory-stock-levels-to-zero

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