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SalesPlay POS Community Latest Questions

Aarav
AaravChampion
Asked: January 31, 2026In: General questions

How to Enable Dark Mode in SalesPlay POS for Night Shifts

I use the POS system in my café, and during the night shift our staff work for long hours. The bright screen can be uncomfortable for them. Is it possible to activate Dark Mode in the SalesPlay POS app so the ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on March 10, 2026 at 3:05 pm

    Yes, this feature is available in SalesPlay POS. You can enable Dark Mode from the POS App Settings, which will change the interface from the light theme to a darker color scheme. This helps reduce eye strain and improves visibility for staff working long hours or night shifts. Follow these steps toRead more

    Yes, this feature is available in SalesPlay POS.

    You can enable Dark Mode from the POS App Settings, which will change the interface from the light theme to a darker color scheme. This helps reduce eye strain and improves visibility for staff working long hours or night shifts.

    Follow these steps to turn on Dark Mode in your POS app:

    1. Open the POS App Main Menu
    2. Go to Settings
    3. Tap Software Customization
    4. Turn ON the Dark Mode option

    Once enabled, the new theme will apply immediately.

    More – https://help.salesplay.com/help/dark-mode-theme-in-pos-app

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Aarav
AaravChampion
Asked: April 16, 2024In: General questions

Can I print a Kitchen Order Ticket (KOT) for every product separately in my order?

In our restaurant, we offer a variety of dishes such as Biriyani, Fried Rice, Hoppers, and Roti. We have several cooks, each specializing in different dishes. I have a Question. As an example, if a customer orders Biriyani and Roti, can POS ...

  1. SalesPlay
    SalesPlay Champion
    Added an answer on September 19, 2025 at 4:10 pm

    Hello Aarav Yes! The POS system has a KOT printer setting called “Print single product per KOT/BOT.” When enabled, it generates a separate KOT for each item in an order. For example, if a customer orders 2 Biriyani and 3 Fried Rice, the system will print 5 KOTs – 2 for Biriyani and 3 for Fried Rice.Read more

    Hello Aarav

    Yes! The POS system has a KOT printer setting called “Print single product per KOT/BOT.”

    When enabled, it generates a separate KOT for each item in an order. For example, if a customer orders 2 Biriyani and 3 Fried Rice, the system will print 5 KOTs – 2 for Biriyani and 3 for Fried Rice. This allows kitchen staff to assign each KOT to the cook responsible for that dish.

    Once the food is prepared, cooks can place each KOT near the corresponding dish or plate, making it easy for waiters to serve the correct items to the right customers.

    Help Steps – https://help.salesplaypos.com/help/how-to-enable-item-specific-kot-bot-ticket-printing

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