i used the products template and i cant import the csv or xsls document, i keep getting an error of no products found .how do i fix this?
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i used the products template and i cant import the csv or xsls document, i keep getting an error of no products found .how do i fix this?
Hi, There can be several reasons for the “No products found” error when importing a CSV or XLSX file using the products template. One common issue occurs when data is copied and pasted from another document, this can cause hidden formatting issues that interfere with the upload. We recommend clearinRead more
Hi,
There can be several reasons for the “No products found” error when importing a CSV or XLSX file using the products template.
One common issue occurs when data is copied and pasted from another document, this can cause hidden formatting issues that interfere with the upload. We recommend clearing all formatting before uploading the file.
Additionally, language or encoding mismatches (e.g., using special characters or different language inputs) can also cause problems during import.
To help you resolve this quickly, please send your product list file to our support team at [email protected]. They’ll review it and assist you with the import.
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